Day Two at VoCFusion 2012

MaritzCX

After an evening party at the Cosmopolitan Hotel’s Bamboo pool, VoCFusion attendees were up early for Wednesday’s events. The day started out with a demo of new Allegiance capabilities that will help companies uncover insights fast by identifying patterns in customer feedback and operational data

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Day Two at VoCFusion 2012

MaritzCX

After an evening party at the Cosmopolitan Hotel’s Bamboo pool, VoCFusion attendees were up early for Wednesday’s events. The day started out with a demo of new Allegiance capabilities that will help companies uncover insights fast by identifying patterns in customer feedback and operational data

Hotels 200
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Day Two at VoCFusion 2012

MaritzCX

After an evening party at the Cosmopolitan Hotel’s Bamboo pool, VoCFusion attendees were up early for Wednesday’s events. The day started out with a demo of new Allegiance capabilities that will help companies uncover insights fast by identifying patterns in customer feedback and operational data

Hotels 200

Highlights from Day One at VoCFusion 2012

MaritzCX

More than 350 Voice of Customer (VOC) and customer experience professionals gathered today at the Metropolitan Hotel in Las Vegas for the first day of VoCFusion 2012. In temperatures approaching 100 degrees, attendees stayed cool inside and shared experiences on how to apply customer intelligence to fuel financial and operational growth

Hotels 200

Highlights from Day One at VoCFusion 2012

MaritzCX

More than 350 Voice of Customer (VOC) and customer experience professionals gathered today at the Metropolitan Hotel in Las Vegas for the first day of VoCFusion 2012. In temperatures approaching 100 degrees, attendees stayed cool inside and shared experiences on how to apply customer intelligence to fuel financial and operational growth

Hotels 200

Highlights from Day One at VoCFusion 2012

MaritzCX

More than 350 Voice of Customer (VOC) and customer experience professionals gathered today at the Metropolitan Hotel in Las Vegas for the first day of VoCFusion 2012. In temperatures approaching 100 degrees, attendees stayed cool inside and shared experiences on how to apply customer intelligence to fuel financial and operational growth

Hotels 200

December 21, 2012, End of the World Edition

MaritzCX

So, the Mayans supposedly said that the world is ending on December 21, 2012. Like many of you, I don’t swallow this stuff without a bit of evidence, and I’m delighted to have found a video published by NASA that refutes this. However, as non-alarmist as this video might be, I wonder why they published. View Article

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December 21, 2012, End of the World Edition

MaritzCX

So, the Mayans supposedly said that the world is ending on December 21, 2012. Like many of you, I don’t swallow this stuff without a bit of evidence, and I’m delighted to have found a video published by NASA that refutes this. However, as non-alarmist as this video might be, I wonder why they published. View Article

Video 200

Video: Disposal of Older Cars Helping To Fuel 2012 Numbers

MaritzCX

There’s been lots of encouraging talk this week in Traverse City about sales growth in 2012 and beyond with 15 M being bandied about for 2013 and perhaps even a return to 16 M in 2014. There are many factors driving this but one of the main ones is that cars are getting older in. View Article. Automotive

Video 200

Video: Disposal of Older Cars Helping To Fuel 2012 Numbers

MaritzCX

There’s been lots of encouraging talk this week in Traverse City about sales growth in 2012 and beyond with 15 M being bandied about for 2013 and perhaps even a return to 16 M in 2014. There are many factors driving this but one of the main ones is that cars are getting older in. View Article

Video 200

Disposal of Older Cars Helping To Fuel 2012 Numbers

MaritzCX

There’s been lots of encouraging talk this week in Traverse City about sales growth in 2012 and beyond with 15 M being bandied about for 2013 and perhaps even a return to 16 M in 2014. There are many factors driving this but one of the main ones is that cars are getting older in. View Article

Sales 200

The 2012 Market Research Event Will Focus on Social Media

MaritzCX

I have been attending The Market Research Event for at least 10 years, and have had the privilege of presenting research findings and points-of-view during most of those years. The Market Research Event has always been one of the best conferences of its type, but this year promises to be the most exciting yet. View Article. General

The 2012 Market Research Event Will Focus on Social Media

MaritzCX

I have been attending The Market Research Event for at least 10 years, and have had the privilege of presenting research findings and points-of-view during most of those years. The Market Research Event has always been one of the best conferences of its type, but this year promises to be the most exciting yet. View Article

The 2012 Market Research Event Will Focus on Social Media

MaritzCX

I have been attending The Market Research Event for at least 10 years, and have had the privilege of presenting research findings and points-of-view during most of those years. The Market Research Event has always been one of the best conferences of its type, but this year promises to be the most exciting yet. View Article

The Maritz Geek Investment: Reflections on MART 2012

MaritzCX

Last week, the Marketing Sciences group held its annual meeting of analysts. Employees from London, Germany, Detroit, Toledo, Fenton, and Chicago joined the staff in Minneapolis for three days. This wasn’t one of those fluffy conferences with celebrity speakers – it was a geek fest. Marketing science types from around the company presented state of. View Article. General

The Maritz Geek Investment: Reflections on MART 2012

MaritzCX

Last week, the Marketing Sciences group held its annual meeting of analysts. Employees from London, Germany, Detroit, Toledo, Fenton, and Chicago joined the staff in Minneapolis for three days. This wasn’t one of those fluffy conferences with celebrity speakers – it was a geek fest. Marketing science types from around the company presented state of. View Article

The Maritz Geek Investment: Reflections on MART 2012

MaritzCX

Last week, the Marketing Sciences group held its annual meeting of analysts. Employees from London, Germany, Detroit, Toledo, Fenton, and Chicago joined the staff in Minneapolis for three days. This wasn’t one of those fluffy conferences with celebrity speakers – it was a geek fest. Marketing science types from around the company presented state of. View Article

Largest Drop In U.S. Well-Being Since 2012 Hits Females Hardest

Experience Matters

well-being drops the most since 2012, driven by older females who feel much less financially secure. Well-Being Since 2012 Hits Females Hardest appeared first on Experience Matters. The post Largest Drop In U.S.

Today is National Sound Check Day!!

MaritzCX

General

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Today is National Sound Check Day!!

MaritzCX

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Thank You for a Great Year!

MaritzCX

As 2012 draws to a close, we want to thank all of you for another great year. Because of your support, not only did we have strong growth, but Allegiance also gained major customers and key personnel, announced innovative new products and was recognized with many awards. General

Thank You for a Great Year!

MaritzCX

As 2012 draws to a close, we want to thank all of you for another great year. Because of your support, not only did we have strong growth, but Allegiance also gained major customers and key personnel, announced innovative new products and was recognized with many awards

Thank You for a Great Year!

MaritzCX

As 2012 draws to a close, we want to thank all of you for another great year. Because of your support, not only did we have strong growth, but Allegiance also gained major customers and key personnel, announced innovative new products and was recognized with many awards

This applies to anyone who signed their tenancy agreement before 1 April 2012.

Wired and Dangerous

The Commission envisages the primary focus of potential bilateral agreements to be on creating demand for credits from new market mechanisms and to pilot the establishment of such new market mechanisms.

Mobile research: Keeping the paparazzi out

MaritzCX

According to the 2012 ESOMAR Research World publication “with smartphone penetration topping 50% in advance markets and with a phone in the hands of a reported 85% of people around the world, perhaps mobile research’s time has finally come.” Do you believe mobile research has “arrived?” Others may as well.

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Mobile research: Keeping the paparazzi out

MaritzCX

According to the 2012 ESOMAR Research World publication “with smartphone penetration topping 50% in advance markets and with a phone in the hands of a reported 85% of people around the world, perhaps mobile research’s time has finally come.” Do you believe mobile research has “arrived?” Others may as well.

Report 200

Mobile research: Keeping the paparazzi out

MaritzCX

According to the 2012 ESOMAR Research World publication “with smartphone penetration topping 50% in advance markets and with a phone in the hands of a reported 85% of people around the world, perhaps mobile research’s time has finally come.” Do you believe mobile research has “arrived?” Others may as well.

Report 200

Google ThinkAuto Conference Provided Insight for Dealers and OEMs Alike

MaritzCX

I gave a talk yesterday at the 2012 Google ThinkAuto Conference in Toronto. There were two things that stood out for the day: Google has a lot of smart people; I was the second oldest guy in the room next to Dennis DesRosiers. There were several themes that emerged that have important implications for dealers. View Article. Automotive

Google ThinkAuto Conference Provided Insight for Dealers and OEMs Alike

MaritzCX

I gave a talk yesterday at the 2012 Google ThinkAuto Conference in Toronto. There were two things that stood out for the day: Google has a lot of smart people; I was the second oldest guy in the room next to Dennis DesRosiers. There were several themes that emerged that have important implications for dealers. View Article

Google ThinkAuto Conference Provided Insight for Dealers and OEMs Alike

MaritzCX

I gave a talk yesterday at the 2012 Google ThinkAuto Conference in Toronto. There were two things that stood out for the day: Google has a lot of smart people; I was the second oldest guy in the room next to Dennis DesRosiers. There were several themes that emerged that have important implications for dealers. View Article

Mystery Shops To Help Build Process Improvements

MaritzCX

I have some homework for you as you plan your summer vacation. I want you to do some mystery shops for me. Try dropping in to various dealerships in and around where you live. Shop different brands, not just your own, and see what happens. It can be incredibly enlightening to see how you. View Article

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VOC Professional Certification – New Industry Education Series from Allegiance

MaritzCX

14 -16, 2012. Allegiance is inviting professionals in the fast-growing VOC industry to a two-day VOC Professional Certification program being held in Park City, Utah, from Nov. This program, being offered by the Allegiance Education Services division, is the first – and only – certification program of its kind in the industry

VOC Professional Certification – New Industry Education Series from Allegiance

MaritzCX

14 -16, 2012. Allegiance is inviting professionals in the fast-growing VOC industry to a two-day VOC Professional Certification program being held in Park City, Utah, from Nov. This program, being offered by the Allegiance Education Services division, is the first – and only – certification program of its kind in the industry

Everything You Ever Wanted to Know About Underwear

MaritzCX

The 2012 ESOMAR Annual Congress was held in Atlanta on September 9-12th, marking the first time this event has ever been held in the United States. The Congress was, in fact, an event filled with many firsts. I learned, for example, that Atlanta, the city in which I was born, also is the Zombie Capital. View Article

Everything You Ever Wanted to Know About Underwear

MaritzCX

The 2012 ESOMAR Annual Congress was held in Atlanta on September 9-12th, marking the first time this event has ever been held in the United States. The Congress was, in fact, an event filled with many firsts. I learned, for example, that Atlanta, the city in which I was born, also is the Zombie Capital. View Article

Everything You Ever Wanted to Know About Underwear

MaritzCX

The 2012 ESOMAR Annual Congress was held in Atlanta on September 9-12th, marking the first time this event has ever been held in the United States. The Congress was, in fact, an event filled with many firsts. I learned, for example, that Atlanta, the city in which I was born, also is the Zombie Capital. View Article

Video: Giving a Better Customer Experience Delivers $106,315 to the Bottom Line

MaritzCX

This afternoon we released the findings of our 2012 Customer Experience Payback Study. With all the buzz around the importance of elevating the customer experience, one can’t help but think… is it worth it? The study answers that question. We went back and interviewed customers of five year old vehicles to see what they did. View Article. Automotive

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