GlowTouch

AUGUST 23, 2022

GlowTouch is an Aspirant in the consulting giant’s annual compilation of outsourcing excellence and follows another year of ushering in new clients and opening additional contact center locations. We provide personalized, omnichannel contact center, business processing, and technology outsourcing solutions to clients around the world.

Customer Experience Management 52

Customer Experience Management Management Customer Experience Contact Center 52

GlowTouch

APRIL 28, 2022

The center also houses several conference rooms, smaller meeting rooms, and training classrooms and integrates state-of-the-art technology and Contact-Center-as-a-Service (CCaaS) applications. This location is PCI-compliant and has just completed a SOC 2 examination report on the organization’s controls relevant to security.

Contact Center 52

Contact Center Transportation Omni-Channel Conference 52

GlowTouch

JUNE 21, 2021

Contact center agents are the ‘faces’ of the clients because, for the end user, the person on the other end of the phone or chat or email represents the brand. We were an early adopter in live chat, initiating the channel in 2002. More people using more tools more often means more is expected from service agents.

Customer Care 52

Customer Care Self Service First Call Resolution Social Media 52

GlowTouch

MARCH 2, 2022

Bronze in the category of Contact Center/Customer Service Outsourcing Provider of the Year. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. Learn more about the Stevie Awards at [link]. About GlowTouch.

Contact Center 52

Contact Center Omni-Channel Conference Sales 52

GlowTouch

MARCH 2, 2022

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. About GlowTouch GlowTouch is a privately held and WBENC-certified, woman-owned enterprise, founded in 2002. Learn more about the Stevie Awards at [link].

Contact Center 52

Contact Center Omni-Channel Conference Sales 52

GlowTouch

FEBRUARY 2, 2022

From its inception, GlowTouch has grown into a global enterprise with seven contact center locations and thousands of agents who support clients in varying industries worldwide while cultivating its brand as The Uncommon BPO TM. “It GlowTouch was launched as a software development company, and that continues today.

Contact Center 52

Contact Center Hospitality Customer Retention Omni-Channel 52

GlowTouch

JULY 27, 2021

Along with contact center agents and supervisors, there are also software engineers and full-stack web developers who provide outsourced technology services. “We have added bot technology, artificial intelligence, and dashboard mechanisms to better streamline our contact center operation,” continued Ravichandran.

Contact Center 59

Contact Center Groups Customer Experience Management Innovation 59

GlowTouch

OCTOBER 21, 2020

(October 21, 2020) – GlowTouch Technologies , an emerging leader in global contact center and technology outsourcing solutions, is pleased to announce recent changes to its key leadership positions. GlowTouch provides personalized contact center, business processing, and technology outsourcing solutions to clients around the world.

Leadership 52

Leadership Contact Center Technology Resources 52

GlowTouch

JULY 27, 2020

July 29, 2020) – GlowTouch Technologies , an emerging leader in global contact center and technology outsourcing solutions, announces the addition of new executives to support company growth and expansion. Founded in 2002, its 1,800 employees deliver operational excellence with high-touch engagement. FOR IMMEDIATE RELEASE.

Technology 52

Technology Contact Center Sales Industry 52

GlowTouch

AUGUST 17, 2021

” About GlowTouch GlowTouch is a privately held and WBENC-certified, woman-owned enterprise, founded in 2002. We provide personalized contact center, business processing, and technology outsourcing solutions to clients around the world.

Hospitality 52

Hospitality Contact Center Technology Groups 52

GlowTouch

OCTOBER 27, 2021

About GlowTouch GlowTouch is a privately held and WBENC-certified, woman-owned enterprise, founded in 2002. We provide personalized, omnichannel contact center, business processing, and technology outsourcing solutions to clients around the world.

Contact Center 52

Contact Center Omni-Channel Connections Groups 52

GlowTouch

FEBRUARY 18, 2022

Honorees provide the full spectrum of outsourcing services, from technology and contact center services to real estate, capital asset management, and logistics. “As We provide personalized, omnichannel contact center, business processing, and technology outsourcing solutions to clients around the world.

Contact Center 52

Contact Center Effort Score Social Media Knowledge Base 52

GlowTouch

MARCH 28, 2019

March 28, 2019 (Louisville, KY) – GlowTouch, a leading provider of contact center, business processing, and technology outsourcing solutions, announces a grant of $10,000 to state and international charities. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world.

Contact Center 40

Contact Center Return on Investment Omni-Channel Government 40

GlowTouch

AUGUST 20, 2021

” About GlowTouch GlowTouch is a privately held and WBENC-certified, woman-owned enterprise, founded in 2002. We provide personalized contact center, business processing, and technology outsourcing solutions to clients around the world.

First Call Resolution 52

First Call Resolution Contact Center Social Media Knowledge Base 52

GlowTouch

AUGUST 27, 2021

About GlowTouch GlowTouch is a privately held and WBENC-certified, woman-owned enterprise, founded in 2002. We provide personalized, omnichannel contact center, business processing, and technology outsourcing solutions to clients around the world. Prev Previous GlowTouch Opens New Contact Center in Mysore, India.

Hospitality 52

Hospitality Contact Center Omni-Channel Government 52

GlowTouch

AUGUST 19, 2019

August 19, 2019 (Louisville, KY) – GlowTouch, a leading provider of contact center, business processing (BPO), and technology outsourcing solutions, has officially become certified by The Women’s Business Enterprise National Council (WBENC), a national advocacy organization for women entrepreneurs. About GlowTouch.

Return on Investment 40

Return on Investment Contact Center Omni-Channel Industry 40

GlowTouch

OCTOBER 4, 2021

GlowTouch is a privately held and WBENC-certified, woman-owned enterprise, founded in 2002. We provide personalized, omnichannel contact center, business processing, and technology outsourcing solutions to clients around the world. ” About GlowTouch.

Contact Center 52

Contact Center Hospitality Omni-Channel Conference 52

GlowTouch

AUGUST 6, 2019

In 2002, the family established a state-of-the-art development center in Mangalore for GlowTouch, a leading provider of contact center, business processing, and technology outsourcing solutions. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world.

Contact Center 40

Contact Center Return on Investment Omni-Channel Financial 40

GlowTouch

SEPTEMBER 6, 2019

GlowTouch executives will participate in face-to-face matchmaking and networking sessions with WBENC’s West Regional corporate members to learn about their business needs and opportunities for contact center outsourcing. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world.

Conference 40

Conference Contact Center First Call Resolution Return on Investment 40

GlowTouch

JUNE 11, 2019

GlowTouch at Largest Industry Trade Show: Customer Contact Week (CCW) Las Vegas. CCW is the world’s largest customer contact event, and GlowTouch will be at Booth #1311, as CCW marks its 20-year anniversary. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world.

Industry 40

Industry Contact Center Return on Investment Omni-Channel 40

GlowTouch

DECEMBER 10, 2020

The brick and mortar contact center will not go away; organizations insist on personnel being in a central location. Finally, most of these trends have come from the perspective of service agents within a contact center either troubleshooting customer issues or answering questions. About GlowTouch.

Trends 52

Trends Customer Service Self Service Contact Center 52

GlowTouch

SEPTEMBER 22, 2020

Finding good people is a major task for BPOs, particularly in manning contact centers, and a focused effort requires more than reviewing resumes and conducting interviews. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. The search is. About GlowTouch.

Contact Center 52

Contact Center Return on Investment Omni-Channel Sales 52

GlowTouch

NOVEMBER 6, 2020

As a contact center outsourcing provider, our mindset is one of ensuring outcomes. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement.

Sales 52

Sales Ecommerce Contact Center Return on Investment 52

GlowTouch

OCTOBER 16, 2020

You can count on GlowTouch for quality contact center solutions that make customer service a feature of your brand. Contact us for more information, and let’s discuss how we can help you. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world.

Training 52

Training How To Contact Center Return on Investment 52

GlowTouch

OCTOBER 15, 2020

If you are especially interested in impact sourcing for contact center and technology outsourcing projects, contact GlowTouch today. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. About GlowTouch.

Contact Center 52

Contact Center Return on Investment Competitive Advantage Study 52

COPC

MARCH 24, 2020

COPC® Lean Six Sigma for Contact Centers. COPC® Data Analysis for Contact Centers. has been advising VMOs since 2002, helping clients maximize the value they gain from their outsourced service providers (OSPs). COPC® Best Practices for Customer Experience Operations. Certification Services.

Consulting 40

Consulting Training Call Center Travel 40

GlowTouch

SEPTEMBER 22, 2020

GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. About GlowTouch.

Return on Investment 52

Return on Investment Contact Center Omni-Channel Touchpoint 52

GlowTouch

AUGUST 26, 2020

You could spend your money on expensive contact center software, increase your payroll costs, and invest heavily in training… or you could pay an outsourcing firm to handle all of that for you, and focus your resources on other aspects of the business. Simply put, you have a choice. About GlowTouch.

Customer Satisfaction 52

Customer Satisfaction Contact Center Software Contact Center Omni-Channel 52

GlowTouch

FEBRUARY 16, 2021

GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. The friendly team of experts at GlowTouch is standing by. About GlowTouch.

Trends 52

Trends Return on Investment Groups Consumers 52

GlowTouch

OCTOBER 16, 2020

To learn more about GlowTouch and the unique customer service solutions we provide, contact us today! GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. About GlowTouch.

Company 52

Company Social Media How To Chatbots 52

GlowTouch

MAY 24, 2021

GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 2,200 employees deliver for our clients by combining operational excellence with high-touch engagement. We, GlowTouch , offer exactly this! About GlowTouch.

Healthcare 52

Healthcare Call Center Return on Investment Trends 52

GlowTouch

AUGUST 13, 2020

GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. Start a conversation with us today. About GlowTouch.

Competitive Advantage 52

Competitive Advantage Return on Investment Contact Center Omni-Channel 52

GlowTouch

JULY 10, 2020

GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement. About GlowTouch.

Customer Satisfaction 52

Customer Satisfaction Average Handle Time Return on Investment Effort Score 52

GlowTouch

APRIL 16, 2021

GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. You’ll be connected with an industry professional who will address your concerns.

Industry 52

Industry Trends Software Return on Investment 52

GlowTouch

MARCH 7, 2022

Source: Louisville Business First About GlowTouch GlowTouch is a privately held and WBENC-certified, woman-owned enterprise, founded in 2002. We provide personalized, omnichannel contact center, business processing, and technology outsourcing solutions to clients around the world.

Contact Center 10

Contact Center Leadership Omni-Channel Innovation 10

GlowTouch

JULY 13, 2020

GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement. Reach out to us today to schedule a free consultation. About GlowTouch.

First Call Resolution 52

First Call Resolution Analysis Return on Investment Social Media 52

GlowTouch

JULY 6, 2020

Contact us today for more information on how we can take your business to the next level. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement.

Omni-Channel 52

Omni-Channel Return on Investment Culture Sales 52