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Interactions Wins 2 Stevie Awards for Customer Service Technology Excellence

Interactions

The Interactions-NVIDIA partnership was a Bronze Stevie Winner in the Achievement in Customer Service Automation category. The Stevie Awards, established in 2002, is one of the most coveted business awards in the world, honoring excellence in the workplace across various industries.

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GlowTouch Wins Gold and Bronze Stevie Awards®

GlowTouch

Louisville, KY – GlowTouch LLC, a global Business Process Outsourcing (BPO) services provider based in Louisville, KY, was presented this week with two Stevie ® Awards for Sales & Customer Service: Gold in the category of COVID-19 Response, Most Valuable Response by a Customer Service Team. About GlowTouch.

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GlowTouch Wins Gold and Bronze Stevie® Awards?

GlowTouch

These awards are a tribute to their efforts and to the spirit of serving the customer that defines this company.” The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals.

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How to Train an Elite, Efficient, Effective Support Team

GlowTouch

What’s more, happy customers are likely to recommend your brand to others, a far more effective selling point than clever marketing campaigns. With increasingly changing customer expectations, building an effective team is a challenge, so you must invest in training to ensure that the staff is well-prepared.

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White Glove Service

GlowTouch

White glove service is less complicated than it sounds: do what you say, treat customers as you would expect to be treated, be empathetic when necessary, and follow up as required. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. About GlowTouch.

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Customer Support Trends in the SaaS Industry

GlowTouch

Among the steps that SaaS companies can take to boost their customer service and retain their audience are: Aligning support strategy with customer expectations: Market research and data of existing customers should provide a thorough understanding of what expect of support. About GlowTouch.

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How to Select the Right Customer Support Channels for Your Company

GlowTouch

Most people expect email replies sooner rather than later, with 50% of customers expecting a response within a day. To learn more about GlowTouch and the unique customer service solutions we provide, contact us today! Email support is also more time consuming than chatbots or phone support. About GlowTouch.

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