GlowTouch

OCTOBER 27, 2021

About GlowTouch GlowTouch is a privately held and WBENC-certified, woman-owned enterprise, founded in 2002. We provide personalized, omnichannel contact center, business processing, and technology outsourcing solutions to clients around the world.

Contact Center 52

Contact Center Omni-Channel Connections Groups 52

GlowTouch

FEBRUARY 18, 2022

Honorees provide the full spectrum of outsourcing services, from technology and contact center services to real estate, capital asset management, and logistics. “As We provide personalized, omnichannel contact center, business processing, and technology outsourcing solutions to clients around the world.

Contact Center 52

Contact Center Effort Score Social Media Knowledge Base 52

GlowTouch

AUGUST 27, 2021

About GlowTouch GlowTouch is a privately held and WBENC-certified, woman-owned enterprise, founded in 2002. We provide personalized, omnichannel contact center, business processing, and technology outsourcing solutions to clients around the world. Prev Previous GlowTouch Opens New Contact Center in Mysore, India.

Hospitality 52

Hospitality Contact Center Omni-Channel Government 52

GlowTouch

MARCH 28, 2019

March 28, 2019 (Louisville, KY) – GlowTouch, a leading provider of contact center, business processing, and technology outsourcing solutions, announces a grant of $10,000 to state and international charities. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world.

Contact Center 40

Contact Center Return on Investment Omni-Channel Government 40

GlowTouch

OCTOBER 4, 2021

GlowTouch is a privately held and WBENC-certified, woman-owned enterprise, founded in 2002. We provide personalized, omnichannel contact center, business processing, and technology outsourcing solutions to clients around the world. ” About GlowTouch.

Contact Center 52

Contact Center Hospitality Omni-Channel Conference 52

GlowTouch

AUGUST 19, 2019

August 19, 2019 (Louisville, KY) – GlowTouch, a leading provider of contact center, business processing (BPO), and technology outsourcing solutions, has officially become certified by The Women’s Business Enterprise National Council (WBENC), a national advocacy organization for women entrepreneurs. About GlowTouch.

Return on Investment 40

Return on Investment Contact Center Omni-Channel Industry 40

GlowTouch

DECEMBER 10, 2020

This is also a good channel for getting ahead of issues or explaining the nuances of new products and it an evolution of: Omnichannel support: chat, phone, email, messaging apps, and other avenues are all available. The brick and mortar contact center will not go away; organizations insist on personnel being in a central location.

Trends 52

Trends Customer Service Self Service Contact Center 52

GlowTouch

AUGUST 6, 2019

In 2002, the family established a state-of-the-art development center in Mangalore for GlowTouch, a leading provider of contact center, business processing, and technology outsourcing solutions. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world.

Contact Center 40

Contact Center Return on Investment Omni-Channel Financial 40

GlowTouch

SEPTEMBER 6, 2019

GlowTouch executives will participate in face-to-face matchmaking and networking sessions with WBENC’s West Regional corporate members to learn about their business needs and opportunities for contact center outsourcing. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world.

Conference 40

Conference Contact Center First Call Resolution Return on Investment 40

GlowTouch

JUNE 11, 2019

GlowTouch at Largest Industry Trade Show: Customer Contact Week (CCW) Las Vegas. CCW is the world’s largest customer contact event, and GlowTouch will be at Booth #1311, as CCW marks its 20-year anniversary. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world.

Industry 40

Industry Contact Center Return on Investment Omni-Channel 40

GlowTouch

SEPTEMBER 22, 2020

Finding good people is a major task for BPOs, particularly in manning contact centers, and a focused effort requires more than reviewing resumes and conducting interviews. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. The search is. About GlowTouch.

Contact Center 52

Contact Center Return on Investment Omni-Channel Sales 52

GlowTouch

NOVEMBER 6, 2020

As a contact center outsourcing provider, our mindset is one of ensuring outcomes. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement.

Sales 52

Sales Ecommerce Contact Center Return on Investment 52

GlowTouch

OCTOBER 16, 2020

You can count on GlowTouch for quality contact center solutions that make customer service a feature of your brand. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Invest in support team training to keep up with the trends. About GlowTouch.

Training 52

Training How To Contact Center Return on Investment 52

GlowTouch

SEPTEMBER 22, 2020

GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. About GlowTouch.

Return on Investment 52

Return on Investment Contact Center Omni-Channel Touchpoint 52

GlowTouch

OCTOBER 15, 2020

If you are especially interested in impact sourcing for contact center and technology outsourcing projects, contact GlowTouch today. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. About GlowTouch.

Contact Center 52

Contact Center Return on Investment Competitive Advantage Study 52

GlowTouch

AUGUST 26, 2020

Could you streamline and optimize your fulfillment process, perhaps by developing an omnichannel strategy? GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. These initiatives feed into customer satisfaction — and all of them require funding. About GlowTouch.

Customer Satisfaction 52

Customer Satisfaction Contact Center Software Contact Center Omni-Channel 52

GlowTouch

FEBRUARY 16, 2021

GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. Schedule a free consultation and get the ball rolling today. About GlowTouch.

Trends 52

Trends Return on Investment Groups Consumers 52

GlowTouch

OCTOBER 16, 2020

To learn more about GlowTouch and the unique customer service solutions we provide, contact us today! GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. About GlowTouch.

Company 52

Company Social Media How To Chatbots 52

GlowTouch

JULY 6, 2020

We specialize in helping clients obtain the highest return on their investment by offering omnichannel customer and technical support as well as results-driven solutions such as database management, back-office processing, live chat support services, and much more! About GlowTouch.

Omni-Channel 52

Omni-Channel Return on Investment Culture Sales 52

GlowTouch

MAY 24, 2021

GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 2,200 employees deliver for our clients by combining operational excellence with high-touch engagement. Reach out to us today, and you won’t be disappointed. About GlowTouch.

Healthcare 52

Healthcare Call Center Return on Investment Trends 52

GlowTouch

JUNE 12, 2020

The right technologies or systems for omnichannel support and concurrent chats may reduce agents from burnout. If you’d like to learn more about our wide range of solutions, contact us today. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world.

Social Media 52

Social Media Omni-Channel Return on Investment Training 52

GlowTouch

AUGUST 13, 2020

GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. Start a conversation with us today. About GlowTouch.

Competitive Advantage 52

Competitive Advantage Return on Investment Contact Center Omni-Channel 52

GlowTouch

JULY 10, 2020

GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement. About GlowTouch.

Customer Satisfaction 52

Customer Satisfaction Average Handle Time Return on Investment Effort Score 52

GlowTouch

APRIL 16, 2021

GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. You’ll be connected with an industry professional who will address your concerns.

Industry 52

Industry Trends Software Return on Investment 52

GlowTouch

MARCH 7, 2022

Source: Louisville Business First About GlowTouch GlowTouch is a privately held and WBENC-certified, woman-owned enterprise, founded in 2002. We provide personalized, omnichannel contact center, business processing, and technology outsourcing solutions to clients around the world.

Contact Center 10

Contact Center Leadership Omni-Channel Innovation 10

GlowTouch

JULY 13, 2020

GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement. Reach out to us today to schedule a free consultation. About GlowTouch.

First Call Resolution 52

First Call Resolution Analysis Return on Investment Social Media 52

GlowTouch

JUNE 18, 2020

GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement. If you’d like to learn more about how we can help, reach out to us today.

Return on Investment 52

Return on Investment Competitive Advantage Contact Center Omni-Channel 52

GlowTouch

MARCH 1, 2021

To learn exactly how we can help, contact us today! GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. About GlowTouch.

Connections 52

Connections Consumers Entertainment Travel 52

GlowTouch

APRIL 28, 2020

GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement. We’d be happy to help you leverage key customer support trends to grow your business.

Trends 52

Trends Self Service Social Media Call Center 52

GlowTouch

APRIL 24, 2020

GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement. About GlowTouch.

Competitive Advantage 52

Competitive Advantage Effort Score Return on Investment Resources 52

GlowTouch

JUNE 26, 2020

GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement. About GlowTouch.

Return on Investment 52

Return on Investment Customers Meeting Feedback 52

Kustomer

OCTOBER 28, 2022

In this blog post, we share three ideas and concepts that will help you with modernizing customer engagement and transform your CX organization from a cost center into a profit center. 1) Take a True Omnichannel Approach to Modernize Customer Service. for weak omnichannel companies. This creates three main problems: 1.

Customer Engagement 105

Customer Engagement Engagement Omni-Channel Customer Centricity 105

Kustomer

JANUARY 14, 2021

Yeah, so I grew up in the outsource contact center space. So, that’s where I really got my start in sales working for a startup that was a call recording software for enterprise contact centers. Where do you stand on this unique or differentiated channel approach and why or why is it not important?

Omni-Channel 81

Omni-Channel How To Multi-Channel Contact Center 81

GlowTouch

JULY 2, 2020

GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement. About GlowTouch.

Chatbots 52

Chatbots Multi-Channel Training Wait Times 52

GlowTouch

JULY 27, 2022

Under Ravichandran’s leadership, GlowTouch has grown from a modest business with a single contact center location into a global enterprise with thousands of employees spread across eight sites in four countries. About GlowTouch GlowTouch is a privately held and WBENC-certified, woman-owned enterprise, founded in 2002.

Contact Center 52

Contact Center Fashion Leadership Omni-Channel 52

GlowTouch

APRIL 2, 2021

There is an element of truth in that, but it barely scratches the surface of all that happens within a contact center. When contact begins with a customer who is angry and ends with a customer who is thrilled with the brand, that is a success. The work is portrayed as nothing but trying to help irate or irrational customers.

e-support 52

e-support Contact Center Return on Investment Trends 52

GlowTouch

SEPTEMBER 22, 2020

GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. If it were, the question in the title would be one nobody asked. About GlowTouch.

Return on Investment 52

Return on Investment Contact Center Omni-Channel Sales 52