Gain Workforce Optimization Tips from Top Brands
AUGUST 5, 2019
45 Workforce Optimization (WFO) Ideas in 45 Minutes features four panelists sharing practical workforce optimization tips based on their extensive experience managing contact center teams. The post Gain Workforce Optimization Tips from Top Brands appeared first on NICE inContact Blog. Contact centers need to manage, engage and retain their contact centers’ most important resource—their people.