Clarivate

FEBRUARY 29, 2024

Currently in beta with top universities, ProQuest Research Assistant achieves a milestone in next generation content discovery by enabling students to use conversational inquiry to explore vast, vetted and authoritative content. To explore how you can participate in the next phase of the beta, please email us at pq1devpartners@clarivate.com.

Government 75

Government Chatbots Resources Video 75

Centercode

AUGUST 16, 2023

Our primary goal is to give people practical advice on how to manage better beta tests. Sometimes, though, it’s interesting to think about possible futures for beta testing. Generally, we try to keep our blog posts focused on the here and now.

Data 52

Data Social Media Management How To 52

Centercode

JUNE 12, 2023

We’ll be showcasing the Centercode platform and our beta test management solutions for Internet of Things (IoT) products. Beta testing is becoming more crucial than ever to the IoT product development process,” says Centercode’s Director of Marketing Emily Hossellman. Between […]

Marketing 52

Marketing Management 52

Centercode

JULY 6, 2023

For support managers, your ultimate goal is the make sure that your customers get the most out of their experience with your product. A beta test can help get your team, your processes, and your documentation ready to handle that task. To get the most out of your beta test, however, you need to set […]

Management 52

Management Customer Experience Customers 52

Centercode

JULY 6, 2023

The task of beta testing a product can land on many different peoples’ desks within a company. The objectives of a beta test can vary depending on the role of the person running it.

Management 52

Management Examples Marketing Company 52

Centercode

JANUARY 26, 2023

There’s a lot that goes into hiring for your beta program and a lot that rides on your decision. The person will be managing a process that can make or break your product, saving or costing you large sums of money. We’ve even put together a sample beta job posting that you can use as a template.

Management 52

Management 52

Centercode

OCTOBER 31, 2023

Last week, we opened the doors to the 2018 Customer Validation Conference, the first event of its kind within the customer testing (Alpha, Beta, and Field Testing) industry.

Conference 52

Conference Customers Industry Customer Experience 52

Kayako

JANUARY 17, 2018

We think about the touchpoints between customer and business when the customer needs help buying or using a product. That means being honest and transparent when your product isn’t a good fit for a lead. Resources that actually help consumers find the information they need to make a buying decision and get the most out of your product.

Customer Experience 448

Customer Experience Net Promoter Score NPS Touchpoint 448

Centercode

OCTOBER 17, 2023

Elizabeth Hall at Appian shares her journey from product management to beta testing, what it's like being a new program manager, and how to effectively communicate with other teams internally

Communication 52

Communication Management How To 52

Centercode

JANUARY 26, 2023

Beta testing is an exciting phase for any product, but convincing your management team to run a beta test can be tricky — especially if you feel like you’re the only one advocating for beta testing. Below […]

Management 52

Management 52

Centercode

SEPTEMBER 1, 2020

Ease of integration makes the difference between a household staple and a re-boxed product on its way back to the manufacturer. Its high-end universal remotes had to communicate seamlessly with thousands of products to succeed on the market. The leadership team created a beta testing program to solve that problem.

ROI 98

ROI Case Study Roadmap Study 98

Centercode

JANUARY 26, 2023

Like all projects, a successful beta test begins with a well-developed plan. Our objective is to make that planning easier by offering resources built on our 10+ years of experience in beta management. We’ll help you prepare for all of them.

Software 52

Software Resources Management 52

Centercode

JANUARY 26, 2023

As a product manager or product management executive, you're always looking for ways to drive better results and improve your products. In your continuous search to improve, have you considered whether you’re leveraging the full potential of beta testing?

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Report Industry Management Company 52

Centercode

JUNE 5, 2020

The obvious: your revenue depends on your ability to launch a quality product. The not-so-obvious: figuring out how to drive up that quality efficiently when your production schedule has been disrupted, your processes are changing, and you’re grappling with both internal and external factors that are beyond your control.

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Feedback Communication System Management 59

Centercode

DECEMBER 28, 2022

Since Centercode’s early days we’ve had a community of amazing beta testers. They’ve helped our Managed Betas Team successfully test hundreds of diverse products for companies of all types. Our community has grown organically through word of mouth to nearly 90,000 beta testers.

Management 52

Management Company 52

Centercode

JANUARY 26, 2023

We’ve been providing managed beta tests as a service to companies of all sizes for more than 10 years now. We’ve managed tests for countless product categories, from mobile apps and massively multiplayer games, to next-gen thermostats and enterprise hardware.

Management 52

Management Company 52

Centercode

JANUARY 30, 2023

Unlock the magic of beta testing automation and optimize your process as a product manager. Beta test automation can help you streamline your workflows and free up more time for product strategy and innovation.

Innovation 52

Innovation Strategy Management 52

Centercode

JANUARY 26, 2023

We’ve just posted a video overview of our beta test management software, which provides a ~10 minute introduction to a beta/project manager perspective of using our beta management software.

Video 52

Video Software Management 52

Centercode

DECEMBER 28, 2022

You’re a product manager and the release of the product you’ve been working on is right around the corner. Before the big day, you want to run a beta test to make sure the product works perfectly. The problem is, your CEO isn’t familiar with beta testing and has some concerns.

Management 52

Management 52

Centercode

JULY 29, 2020

Begging for feedback from unenthusiastic or inexperienced testers is a frustratingly common occurrence for many beta and delta testing teams. But tester engagement — and the resulting feedback — are both vital to test success. With Centercode, the results are anything but average. Let’s schedule my meeting. Interested?

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Engagement How To eBook Feedback 94

Centercode

MARCH 16, 2023

For organizations that run and manage their own Alpha, Beta, and Field Tests, the Customer Validation Team plays a vital role in product development. As the liaison between testers and product teams, their recommendations enable the customer-driven decision-making that increases product success.

Management 52

Management Customers 52

ECXO

APRIL 18, 2024

He was a Customer Success Manager at a well-known company, “TechEase” A traditional company in the city that has been there for decades, working in the same way they have always worked. Though TechEase was renowned for its innovative products, it was infamous for its lack of customer-centric culture.

Customer Experience 103

Customer Experience Customer Centricity Chief Customer Officer Culture 103

Centercode

FEBRUARY 5, 2021

Tapping into an aspect of growing importance within the realm of beta testing: technographics. Today we’re talking technographics — what they are, why they matter, who they benefit, and how using them improves your testing efficiency and product performance. What are technographics? Why are technographics important?

Wireless 98

Wireless Guidelines Survey Connections 98

Centercode

JULY 18, 2023

280 Group's Ghali & Cantwell join Delta Huddle Podcast, sharing insights on integrating beta testing into product management effectively.

Management 52

Management Groups 52

GetFeedback

MAY 4, 2018

This is especially true for product teams, who are increasingly separated from the end users they’re building for. Here are some simple tips on re-engaging your end users and building a customer-centric product strategy. Creating a Product Strategy that Drives Adoption. Create a beta program.

Strategy 170

Strategy How To Net Promoter Score Customer Centricity 170

Centercode

JANUARY 28, 2021

When most people think of “beta test feedback,” they think of bug reports and feature requests. And they’re not wrong — issues and ideas are a key component to a successful pre-release customer test. But they aren’t the only way that test managers should be collecting feedback during beta.

Feedback 85

Feedback Social Media Survey Report 85

Centercode

JANUARY 26, 2023

You’re a few weeks into managing a beta test for a new product your company plans to release soon. You get an email from someone on your beta team that there has been a leak online. One of your testers took a picture of your company’s new gadget fresh out of the box and posted […]

How To 52

How To Management Company 52

Centercode

JANUARY 26, 2023

Centercode will be providing beta management software and guidance to The Brandery’s 2012 class of 11 promising startups as they beta test their first products. We’re excited to announce our partnership with Cincinnati’s nationally-ranked startup accelerator The Brandery.

Groups 52

Groups Software Management 52

Centercode

MARCH 17, 2023

Discover the six essential components of an effective beta test workspace that fosters tester engagement, streamlines feedback management, and ultimately enhances your product's market readiness.

Feedback 52

Feedback Engagement Marketing Management 52

Centercode

FEBRUARY 18, 2021

Product development also looked very different back then. Brainstorming product vision with your engineers and design team? And nestled in the center of all this was beta testing, a practice (usually without standardized processes) that loosely applied to any sort of pre-launch product testing.

eBook 59

eBook Wireless Fashion Social Media 59

Centercode

MARCH 25, 2021

It’s been decades since product developers first started using beta testing. Early tech companies first discovered back then what is common knowledge nowadays: If you get targeted users to provide product feedback, you can turn that data into insights and action items for Product and Engineering.

Return on Investment 59

Return on Investment Tools Report Feedback 59

Centercode

DECEMBER 28, 2022

At Adobe, we’re always trying to introduce new testers into our prerelease program (that’s what we call beta). The challenge for many beta managers, though, is where do these new testers come from? There are many benefits to getting new testers into each prerelease cycle.

Tips 52

Tips System Feedback Industry 52

Centercode

MAY 7, 2020

If you’re someone who’s been charged with managing a beta testing program, these five industry superstars know what you’re going through. Here are the five top tips for managing a beta program, taken from their sessions at Delta ’20: The Virtual CV Conference. Joy Trillet, GE Lighting.

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Tips Industry Transportation Conference 98

Centercode

APRIL 16, 2021

Its flexibility and conduciveness to rapid iteration opened the door to product evolution through small, successive improvements. Unlike the avalanche of changes you’d release every so often under Waterfall, this snowball approach of cumulative product evolution over time enables teams to act on what customers want, when they want it.

Feedback 90

Feedback Customers User Experience Engagement 90

Gainsight

FEBRUARY 28, 2024

From Customer Success Managers (CSMs) to Community Managers (CMs) and Customer Education teams, everyone is feeling the pressure to protect Net Revenue Retention (NRR) and drive business growth through expansion. That means it’s critical to empower our customers to be wildly successful with our products and services.

Self Service 52

Self Service Innovation Knowledge Base Resources 52

SurveySensum

NOVEMBER 15, 2023

Let’s say you have a SaaS product that businesses use for project management. So, you launched a product feedback survey to identify pain points and improve your product. Here, you identified the pain point and improved your product to better align with your customer’s expectations. Ouch, right?

Examples 52

Examples Feedback Brands User Experience 52

Centercode

DECEMBER 11, 2020

Setting too many expectations may be a quick path to disappointment in life , but what happens when you don’t set expectations during your beta test? Well, two decades of test planning and management has shown us it sort of ends up like the Wild West. Never done a beta agreement before? Sign Agreements.

Social Media 59

Social Media Training Course Feedback 59