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Uniphore Announces “Uniphore Unite” Partner Program to Accelerate Global AI and Automation Innovation

Uniphore

Uniphore Unite is a robust partner program that includes essential resources to support the partner lifecycle end – to – end and enables partners to leverage Uniphore’s best-of-breed, innovative technology to expand their portfolio and profitability.

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Insights on the Value of Conversational Automation

Uniphore

The partners offer solutions that automate journeys such as bill paying, service inquiries, and upgrades, while improving the customer experience. Syed, SVP, Global Head of Channel, Alliances & Partnerships at Uniphore, is responsible for strategy development, resource allocation, and strategy execution.

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Converse 2022

Uniphore

Umesh was globally recognized in 2016 as one of the ten ‘Next Generation Leaders’ by Time Magazine. Previously, Annie held various strategic communications and marketing roles for the global technology giant Cisco for nine years. White Papers. Infographics. Conversational AI. Emotion AI. Speech Analytics. Our Mission.

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Worlds Colliding: The Future of Productive Conversations with AI, CRM & Data

CSM Magazine

As Jeroen, Strategic Alliance Director for the UK & Ireland at Genesys, emphasised, the well-being of agents is a critical consideration in today’s contact centres. As customer expectations continue to rise, organisations must adapt quickly and leverage the latest technologies to stay ahead of the curve.

CRM 52
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Customer Support Outsourcing Philippines: Cynergy BPO – Revolutionizing Tech-Driven Customer Experience

CSM Magazine

In the fast-evolving global business landscape, the strategic move of customer support outsourcing to the Philippines has become a critical path for companies seeking to boost operational efficiency and elevate customer satisfaction.

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Loyalty partnerships: optimized models for partner contracting

Currency Alliance

As everyone knows in the loyalty industry, entering into new commercial agreements with partners can be a very time-consuming effort. For this reason, only very large partners end up collaborating even though the loyalty program members engage with thousands of medium or smaller potential partners on a daily basis.

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Astea Partners with YASH Technologies

Alliance by IFS

Astea Partners with YASH Technologies to Help Service Providers Derive Maximum Value from the Alliance Enterprise™ Solution. a leading global provider of field service management and mobility solutions , is proud to announce the addition of YASH Technologies to its solution implementation partner network.