AWS Machine Learning

FEBRUARY 16, 2024

Deploy the model with the SageMaker Python SDK Alternatively, you can deploy through the example notebook by choosing Open Notebook within model detail page of Classic Studio. Invoke a SageMaker endpoint After the endpoint is deployed, you can carry out inference by using Boto3 or the SageMaker Python SDK.

Training 112

Training Examples Travel Policies 112

Lithium

AUGUST 1, 2023

Update Brand Messenger mobile SDK display settings, and new icons for forms Users can now update the display settings of their Brand Messenger mobile SDK directly from the Care interface by configuring the widget ID. Also with SSO IdP, admins access can now use their IdP to update an agent’s team assignment.

Knowledge Base 52

Knowledge Base Report Video Brands 52

delighted

MARCH 30, 2020

Today, we are excited to launch a brand new way to gather feedback with Delighted – directly in your apps with our native mobile SDK for iOS. Delighted’s SDK makes it easy to gather feedback of all types – NPS, CSAT, 5-star, CES, Smileys, and Thumbs – right in your iOS app. New to Delighted?

NPS 52

NPS Feedback Survey Connections 52

Optimove

MARCH 29, 2022

Create rich, targeted, personalized web messages for your customers to increase engagement with a seamless experience across desktop and mobile. Optimove’s native web pop-up and push capabilities allow marketers to start a personalized conversation, engaging customers across web, desktop, and mobile platforms.

Guidelines 52

Guidelines Customer Journeys Sales Engagement 52

CSM Magazine

MARCH 26, 2020

to securely keep a comprehensive customer history, and keeps a constant connection between the owner and their pet through a mobile device. Owners can use this data to mobilize and locate the missing pet. As a mobile-only, app-based on-demand service, it’s essential that Wag! app, optimizing on-the-go convenience. released Wag!

Wait Times 59

Wait Times Exercises Connections Insurance 59

delighted

MARCH 30, 2020

Today, we are excited to launch a brand new way to gather feedback with Delighted – directly in your apps with our native mobile SDK for iOS. Delighted’s SDK makes it easy to gather feedback of all types – NPS, CSAT, 5-star, CES, Smileys, and Thumbs – right in your iOS app. New to Delighted?

NPS 47

NPS Feedback Survey Connections 47

CSM Magazine

MARCH 26, 2020

to securely keep a comprehensive customer history, and keeps a constant connection between the owner and their pet through a mobile device. Owners can use this data to mobilize and locate the missing pet. As a mobile-only, app-based on-demand service, it’s essential that Wag! app, optimizing on-the-go convenience. released Wag!

Case Study 52

Case Study Study Customer Experience Wait Times 52

AWS Machine Learning

APRIL 11, 2023

In this post, we start with an overview of the Face Liveness feature, its use cases, and the end-user experience; provide an overview of its spoof detection capabilities; and show how you can add Face Liveness to your web and mobile applications. Face Liveness overview Today, customers detect liveness using various solutions.

Effort Score 78

Effort Score Video Social Media Analysis 78

Optimove

MARCH 29, 2022

Create rich, targeted, personalized web messages for your customers to increase engagement with a seamless experience across desktop and mobile. Optimove’s native web pop-up and push capabilities allow marketers to start a personalized conversation, engaging customers across web, desktop, and mobile platforms.

Guidelines 40

Guidelines Customer Journeys Sales Engagement 40

SurveySparrow

JULY 18, 2022

You can trigger these surveys within your app based on certain events with the help of a mobile SDK. App (via mobile SDK). Create and trigger smiley surveys within your app with our simple mobile SDK. Measure customer satisfaction. Simply copy and paste a snippet to embed the smiley survey on your website.

Survey 52

Survey Feedback Measurement Customer Satisfaction 52

delighted

APRIL 21, 2020

Whether you’re in ecommerce, finance, health, fitness, media, or gaming, your mobile app is a key way for customers to access your services. Mobile app surveys can be essential for building a better app experience as well as promoting your app. Proven mobile app survey questions for in-app feedback.

Survey 52

Survey Effort Score Net Promoter Score NPS 52

Comm100

MAY 20, 2022

Mobile capability. Today’s consumers need smartphone-friendly solutions to support their increasingly mobile lifestyles. Mobile Internet traffic today accounts for almost 55% of total web traffic , meaning that you’re more likely to support a customer on their smartphone than any other device. Chats on mobile.

Software 180

Software Wait Times Multi-Channel Consumers 180

Kustomer

DECEMBER 12, 2022

CON : The “session” philosophy means a customer can’t message you from their computer, and then respond to you from their mobile phone. This allowed customers to move freely from a desktop to their mobile app if they needed to get up and grab a coffee, for example. Or worse, the website hides chat completely.

Competitive Advantage 98

Competitive Advantage Social Media Communication Customer Experience 98

SurveySparrow

JULY 11, 2022

Mobile app survey questions let you gain actionable insights that would help you build a better experience as well as promote your app better. In this article, we’ve listed the best mobile app survey questions you can ask your app users to gather feedback that would help you improve your mobile app & experience.

Survey 52

Survey NPS Feedback Tips 52

delighted

APRIL 21, 2020

Whether you’re in ecommerce, finance, health, fitness, media, or gaming, your mobile app is a key way for customers to access your services. Mobile app surveys can be essential for building a better app experience as well as promoting your app. Here are some good mobile app survey questions to ask your users.

Survey 45

Survey Effort Score Net Promoter Score NPS 45

Lithium

JUNE 11, 2019

JavaScript SDK for Spredfast Experiences. JavaScript SDK for Marketing Experiences. Spredfast (short mobile name) Spredfast Mobile (long name). Vault (short mobile name) Spredfast Vault (long name). Capture (short mobile name) Spredfast Capture (long name). Lithium Social Intelligence (LSI). Enhancement.

Social Media 40

Social Media Analytics Training Brands 40

Lithium

JUNE 11, 2019

JavaScript SDK for Spredfast Experiences. JavaScript SDK for Marketing Experiences. Spredfast (short mobile name) Spredfast Mobile (long name). Vault (short mobile name) Spredfast Vault (long name). Capture (short mobile name) Spredfast Capture (long name). Lithium Social Intelligence (LSI). Enhancement.

Social Media 40

Social Media Analytics Training Brands 40

Lithium

JUNE 11, 2019

JavaScript SDK for Spredfast Experiences. JavaScript SDK for Marketing Experiences. Spredfast (short mobile name) Spredfast Mobile (long name). Vault (short mobile name) Spredfast Vault (long name). Capture (short mobile name) Spredfast Capture (long name). Lithium Social Intelligence (LSI). Enhancement.

Social Media 40

Social Media Analytics Training Brands 40

delighted

JULY 29, 2020

On the heels of our feature updates for survey creation ( Additional Questions ) and distribution ( Mobile SDK and Web ), we’re excited to announce an enhancement to how you can organize all of that feedback you’ve been collecting: Folders for Trends.

Trends 54

Trends Report Feedback Groups 54

Lithium

MARCH 28, 2019

JavaScript SDK for Spredfast Experiences. JavaScript SDK for Marketing Experiences. Spredfast (short mobile name) Spredfast Mobile (long name). Vault (short mobile name) Spredfast Vault (long name). Capture (short mobile name) Spredfast Capture (long name). Lithium Social Intelligence (LSI). Enhancement.

Social Media 40

Social Media Analytics Training Brands 40

Lithium

MARCH 28, 2019

JavaScript SDK for Spredfast Experiences. JavaScript SDK for Marketing Experiences. Spredfast (short mobile name) Spredfast Mobile (long name). Vault (short mobile name) Spredfast Vault (long name). Capture (short mobile name) Spredfast Capture (long name). Lithium Social Intelligence (LSI). Enhancement.

Social Media 40

Social Media Analytics Training Brands 40

TrustFuel

AUGUST 24, 2020

Google Play store alone hosts countless applications, which implies application owners sending an application on the Play Shop have to compete with hundreds and countless competitor mobile applications released on an annual basis. Mobile App Facebook. Facebook Mobile App. MyApp by Tencent.

Video 52

Video Policies Consulting Marketing 52

Talkdesk

JANUARY 22, 2019

Features such as Talkdesk iQ , which powers Omnichannel, Mobile and Self-Service SDK, prove that Talkdesk is not only committed to creating products for the present, but also to innovating for the future. The post Talkdesk: 2019 Stevie® Awards for Sales & Customer Service Finalist appeared first on Talkdesk.

Self Service 51

Self Service Sales Customer Service Contact Center 51

Bold360

MARCH 29, 2021

Don’t Forget Mobile . Henry notes that many of our c ustomers , especially in the t elecommunications industry , have been utiliz ing the Bold360 SDK (software development kit) extensively. “It Businesses tend to see more engagement because some customers simply prefer mobile and don’t want to contact a call center.

Self Service 52

Self Service Call Center Chatbots Customer Relationship Management 52

Confirmit

SEPTEMBER 24, 2020

But… someone said to me “Yeah, Confirmit sounds great but I’ve heard they don’t do mobile” WHAT!?! Confirmit lives and breathes mobile. The average person then proceeds to check their mobile device at least 46 times per day. Do you really think we’ve forgotten about mobile?

Survey 40

Survey Feedback Customer Voice Consumers 40

Lithium

AUGUST 28, 2019

Khoros Care customers can leverage these new features to add immediate value: Branded in-app messaging offers your customers a contemporary messaging experience within your existing, brand-owned mobile app. Khoros Brand Messenger provides the tools you need to build contemporary messaging into your branded mobile app.

Social Media 40

Social Media Metrics Customer Care Innovation 40

Lithium

AUGUST 28, 2019

Khoros Care customers can leverage these new features to add immediate value: Branded in-app messaging offers your customers a contemporary messaging experience within your existing, brand-owned mobile app. Khoros Brand Messenger provides the tools you need to build contemporary messaging into your branded mobile app.

Social Media 40

Social Media Metrics Customer Care Innovation 40

Lithium

AUGUST 28, 2019

Khoros Care customers can leverage these new features to add immediate value: Branded in-app messaging offers your customers a contemporary messaging experience within your existing, brand-owned mobile app. Khoros Brand Messenger provides the tools you need to build contemporary messaging into your branded mobile app.

Social Media 40

Social Media Metrics Customer Care Innovation 40

Lithium

JULY 8, 2019

Khoros Care customers can leverage these new features to add immediate value: Branded in-app messaging offers your customers a contemporary messaging experience within your existing, brand-owned mobile app. Khoros Brand Messenger provides the tools you need to build contemporary messaging into your branded mobile app.

Social Media 40

Social Media Metrics Customer Care Innovation 40

AWS Machine Learning

OCTOBER 26, 2023

The content type or block type without description or body will not be injected into the Amazon Kendra index because there is a validation on the Amazon Kendra SDK side. His areas of depth span Machine Learning, app/mobile dev, event-driven architecture, and IoT/edge computing.

Policies 99

Policies Data Groups Software 99

Talkdesk

NOVEMBER 13, 2018

These products include: -Talkdesk Omnichannel. -Talkdesk Mobile. -Talkdesk Self-Service SDK. -Talkdesk Studio. -Talkdesk Live. -Talkdesk Explore. -Talkdesk Benchmark. How will these products be powered, you ask?

Self Service 78

Self Service Conference Entertainment Contact Center 78

AWS Machine Learning

MARCH 29, 2024

Amazon Lex integrates with state-of-the-art contact centers including Amazon Connect, Genesys Cloud , and Amazon Chime SDK to facilitate a seamless omnichannel experience. The bots can answer FAQs, provide self-service experiences, or triage customer requests before transferring to a human agent. This is the second post of a two-part series.

Contact Center 94

Contact Center Chatbots Self Service Touchpoint 94

Kustomer

MAY 17, 2019

Mobile SDKs: Latest iOS SDK Release: Version 0.2.1. Latest Android SDK Release: Version 0.2.3. Reduced the time a customer can be unavailable in chat before an agent’s chat response will be automatically sent to both the customer’s chat window and their email.

Connections 40

Connections Customer Satisfaction Report Data 40

CSM Magazine

JANUARY 27, 2020

This release delivers a breakthrough in voice biometric optimization with an AI-based SDK of under 1MB, enabling voice biometrics to be implemented on the edge – from chips to IoT devices – for a new era of security and personalization in the voice-enabled UX. Deployment flexibility : IDVoice v2.11 IDVoice v2.11

Call Center 52

Call Center Banking Chatbots System 52

delighted

JULY 15, 2020

Up until now, the Additional Questions feature has been available for Email, Link, SDK, and Kiosk distribution channels. The experience is fully optimized for mobile as well. Today, we’re extremely excited to announce a highly requested addition to that lineup: Additional Questions for Web.

Survey 57

Survey Net Promoter Score Effort Score Feedback 57

Martin Hill-Wilson

SEPTEMBER 18, 2017

How Intelligent Assistance Has Adapted To Mobile First Consumer Behaviour. Finally, in June Apple opened up iMessage to third-party integrations and announced the Siri development kit (SDK). In this article: Examples of Traditional Intelligent Assistance. How Good Are Bots? The Future Of Customer Service. at BrainFood.

Customer Service 40

Customer Service Customers Consumers Examples 40

AWS Machine Learning

MAY 19, 2023

The workflow includes the below steps, AWS Amplify distributes the DescribeForMe web app consisting of HTML, JavaScript, and CSS to end users’ mobile devices. The user uploads an image file to the Amazon S3 bucket using AWS SDK through the web app. The user’s mobile device plays the audio file using the pre-signed URL.

Video 90

Video Training Conference Technology 90