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Next time you visit Dubai, take a public transport

Avaya

One of the leading organizations in the area of customer care, winning multiple awards for its contact centre operations including a Hamdan bin Mohammed Smart Government Award, is the Roads & Transport Authority (RTA). From projects and operational perspective, RTA has a big focus on alternative smart channels.

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Reputation management: Which industries need it the most?

BirdEye

The company was struggling with a manual, labor-intensive process of managing its online reputation until it found a solution that marked a significant turnaround. It’s a common headache for businesses today across sectors as they need a streamlined and efficient online reputation management process. The result?

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Generative AI and multi-modal agents in AWS: The key to unlocking new value in financial markets

AWS Machine Learning

Multi-modal data is a valuable component of the financial industry, encompassing market, economic, customer, news and social media, and risk data. One of the ways to handle multi-modal data that is gaining popularity is the use of multi-modal agents.

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Large language model inference over confidential data using AWS Nitro Enclaves

AWS Machine Learning

Multi-factor authentication – A security process that requires users to provide multiple authentication methods to verify their identity to gain access to the LLM. Transport Layer Security (TLS) – A cryptographic protocol that provides secure communication that enhances data privacy in transit between users and the LLM service.

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The biggest challenges and opportunities for the retail season 2024 

Happy or Not

Experiential retail Thanks to technology, retailers can now connect with consumers through traditional media channels and their day-to-day lifestyle activities. Once resolved, retailers can display ads in their brick-and-mortar stores and consolidate shopper data across online and offline media channels.

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5 considerations for utilities when developing a PLTE business case

West Monroe

Multi-purpose networks require more RF spectrum. Purpose-built networks previously used narrow channel spectrum leased from the FCC at a negligible cost. Here’s what to consider when building out your business case. With PLTE and other next generation networks, that’s no longer the case.

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2022 Energy & Utilities Outlook

West Monroe

In turn, utility decarbonization goals require continued investments in several areas, including energy efficiency, demand response, and renewable energy resources; beneficial electrification; alternative transportation; and cyber protection as more technologies are added to the grid and the grid becomes more dynamic.