inspire 
InMoment XI
MARCH 6, 2024
The best customer experience quotes can be a great source of inspiration for leadership teams and entire organizations looking to drive their CX transformation. Walt Disney) This quote by Walt Disney emphasizes the importance of consistently delivering great customer experiences.
InMoment XI
DECEMBER 22, 2022
If your brand isn’t capturing customer feedback, unfortunately it won’t know how to improve—this is where the voice of customer (or “VoC”) comes in. This article is designed to give you InMoment’s take on what voice of customer examples look like.
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TechSee
MARCH 7, 2023
As part of our Women’s History Month and International Women’s Day initiatives, we asked our own TechSee Super Women to highlight some of the amazing leaders in the technology, service, and support industries who inspire them, have helped grow their careers, or simply deserve to be celebrated for being awesome.
Customer Enthusiast
MAY 1, 2024
This is … Continue reading "Inspire employee engagement—on purpose" Source Unfortunately, engagement levels slipped in the first quarter of 2024, dropping 3 percentage points to 30% among both full- and part-time employees.
Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One
Real-World Success Stories and Future-Forward Practices: Be inspired by the success of industry leaders who’ve harnessed these strategies and gain insight into the trends shaping the future of retail. Dive into retention tactics, encompassing dynamic rewards, discounts, and innovative ways to show appreciation.
InMoment XI
FEBRUARY 27, 2019
VMWare Inspires a Customer-Centric Culture Customer centricity is a hot topic in business these days, as more and more companies challenge themselves to foster a “customer-centric culture.” But that’s a tall order – not to mention an ambiguous one – and it raises a number of questions, such as: What is a customer-centric culture anyway?
InMoment XI
SEPTEMBER 26, 2019
This one-day free event is hosted in New York, designed to deliver best practices, inspiring idea exchanges, case studies, and expertise from top thought leaders and practitioners of experience management programs. EXPERIENCE FORUM 2019 NYC Whether your focus is customer, employee, or patient experience, join us for this action-packed event.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation.
Speaker: Kate Nasser, The People Skills Coach™
It can inspire and empower agents to make their next call better and more real for a refined customer experience. Contact center agents are people and people can grow on their own BUT great collaborative coaching truly guides agents to connect authentically to customers better and better each time.
Speaker: Scott Baldwin of ProductBoard
Through in-depth user insights, a clear product strategy, and an inspiring roadmap. On September 21st at 12 pm EDT, Scott Baldwin of ProductBoard will be joining Adrian Speyer to discuss the value of community for product management, how it can be used to improve and indeed, to inspire product ideation, and further product adoption.
Advertiser: ZoomInfo
Try them in your next salesflow or use them as inspiration to formulate your own winning sales engagement strategy. That’s why we’ve gathered some of the best go-to-market plays from our own B2B sales and marketing pros and packaged them here for you. These 16 plays are aligned to different stages of the sales funnel.
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9 inspiring case studies that demonstrate the power of the CPE. Influitive calls this the Customer-Powered Enterprise—and it can benefit Marketing, Customer Success, Sales, Product Development, Employee Engagement, Developer Relations, and Partner Engagement.
Speaker: Sarah Tarraf, Director of Customer Experience, Gongos & David Robbins, Account Strategist, Gongos
In this presentation, we’ll inspire you with a blueprint to do this, including: An understanding of the path organizations must take to flip their thinking from delivering customer experiences, to truly being customer-centric in their operations.
Speaker: DeAnna McIntosh, Retail Growth Strategist
This webinar will include: How to multiply and diversify your revenue (and impact) with zero ad spend 4 key ways to create disruption in your industry Thought-provoking questions throughout to inspire innovation and help you generate a fresh, new perspective on your future business growth Don't miss this exclusive session!
Speaker: Dennis Snow, President, Snow & Associates
Inspire personal accountability in the workplace. This webinar will provide you with strategic tools that can be used to raise the bar of service throughout your organization. In this webinar, you will learn to: Build a customer-centric culture. Break down organizational silos, creating a “one organization” mentality.
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