Lumoa
JUNE 9, 2020
Just as with customer experience in every other business segment, eCommerce customer experience is growing increasingly important in our current economic climate. The eCommerce market is expected to grow by 11 trillion dollars between 2021-2025.
BirdEye
NOVEMBER 8, 2023
If you want to gain more customers, you need to improve the quality of reviews you have across platforms. An essential part of such platforms are eCommerce review sites. This is where businesses are appraised, critiqued, and advocated for by customers. No new reviews on your new eCommerce site?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
NetBase
FEBRUARY 20, 2020
Retailers’ landscape is changing, and brands must get their social listening and market intelligence intel in order if they hope to avoid the ecommerce crush! Retailers are “struggling to adapt to the changing retail landscape,” which has shifted toward ecommerce offerings. Retailers Must Adapt or Die.
Thematic
APRIL 3, 2024
The best eCommerce customers have a high repeat purchase rate and leave positive comments. Say, a proportion of these high-repeat customers start to drop off. You’re not face-to-face with these customers, so you need a way to understand what’s happening. What’s happening? ” 5.
NetBase
MARCH 27, 2020
Able to stay one step ahead of consumers, offering what they want, when they want it, ecommerce brands using social insight have early access to consumer conversation and are winning market share. And with the Dietary Supplements Market to reach 210.3 eCommerce Consumers Kicking It with Keto. billion in 2024.
NetBase
MAY 8, 2020
And we’re sharing five brands that are beating the odds and winning eCommerce buzz during a global pandemic. Budgets were shifted and digital ads were deployed in order to drive more ecommerce. And while many brands may be reducing marketing spend, e.l.f The post 5 Brands Building eCommerce Buzz appeared first on NetBase.
delighted
MARCH 4, 2020
Consumers experience your brand in many different ways, whether by using your product and interacting with customer support, or through word-of-mouth on channels outside of your control. And with each new interaction, their perception of your brand can change, potentially leading to a new customer or a lost one. Let’s dive in!
Expert insights. Personalized for you.
208 
Let's personalize your content