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4 Ways To Boost Your ECommerce Customer Experience

Lumoa

Just as with customer experience in every other business segment, eCommerce customer experience is growing increasingly important in our current economic climate. The eCommerce market is expected to grow by 11 trillion dollars between 2021-2025. Consequently, having a rock-solid CX strategy is more important than ever before.

Ecommerce 208
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7 Retention Marketing Strategies for Ecommerce Merchants

Help Scout

Adopt these seven simple ecommerce retention marketing strategies. Looking to improve the customer retention rates for your online store? Read the full article

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State of Feedback: The US Ecommerce Market

mopinion

In fact, this trend has made quite an impact on US ecommerce companies in recent years as it has led organisations to adopt feedback strategies in hopes of achieving this status. The post State of Feedback: The US Ecommerce Market appeared first on Mopinion. With feedback […].

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How Artificial Intelligence Is Changing eCommerce

QuestionPro Audience

PERSONALIZED MARKETING Astute companies know consumers don’t want to feel marketed to, and each interaction with the customer needs to be purposeful, yet subtle. By using AI, eCommerce sites are able to create personalized online experiences and recommend products uniquely suited to each shopper.

Ecommerce 230
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Top 21 eCommerce Influencers You Should be Following in 2020

Storyminers

Mike Wittenstein has been recognized as a top eCommerce influencer! Mike Wittenstein is a customer interface designer and consultant with a good knowledge of the emerging developments in eCommerce. He helped his customers gain almost $2 billion from revenue, logistics, service development and branding, and marketing improvements.

Ecommerce 147
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Acquisition vs. retention marketing: why ecommerce outfits should pivot their strategy

Adrian Swinscoe

The post Acquisition vs. retention marketing: why ecommerce outfits should pivot their strategy first appeared on Adrian Swinscoe. This is a guest post by Monica Eaton-Cardone, the co-founder and COO of Chargebacks911. We’re gradually working our way to a post-Covid sense of normalcy. However, […].

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The 8 Best Ecommerce Help Desks On The Market Today

Help Scout

Learn why help desk software is essential for your ecommerce business, and consider these eight options to help you deliver standout support. Read the full article

Ecommerce 105