5 Key Technologies for the Future of Digital Customer Service
AUGUST 2, 2019
So, when you do integrate digital customer service technology , you’ll want to be thinking about the future of the technology, its agility and flexibility, and the development of your business. By priority, here are 5 key technologies for the future of digital customer service — both in line with technological developments and in terms of growing your business. Connecting customer activities across social networks into one record is key for more personalized service.