Case Study: Machine Learning vs. Natural Language Processing
Inbenta
NOVEMBER 1, 2018
The following questions were posed both to the Inbenta Chatbot and to another popular chatbot service on the market that advertises its use of NLP. We then use an algorithm that ranks existing contents to the intent, and the strongest match is returned to the customer in the chatbot’s response. anonyBot:No answer [?].
Let's personalize your content