5 Top Customer Service Articles for the Week of January 28, 2019
ShepHyken
JANUARY 28, 2019
My Comment: With the Super Bowl just around the corner, the title of the article by innovation expert Josh Linkner caught my eye. The 14 “rules” are actually some pretty darn good tips for delivering a better customer experience. Social media customer care best when humans and bots are at play by Tara Jones.
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