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Magellan Solutions
AUGUST 16, 2021
How can contact center services Philippines turn call reductions into an advantage? How can you reduce call volume in your inbound contact center? . Here are 9 ways how Magellan Solutions keep inbound call volume in check and improve overall customer experience: 1. We make other channels accessible and convenient.
Kustomer
NOVEMBER 3, 2021
Customer service knowledge base technology resides at the center of facilitating the kind of optimal service consumers now desire. In an era where information is generated, circulated, and shared at a dizzying rate, the need for businesses to find an exceptional way to manage and impart information has never been more important.
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SurveySparrow
APRIL 1, 2020
It could have been the busy schedules, running around to make ends meet, & rushing to be in urgent meetings. It has made us care about how our family or colleagues and roommates are doing and we have found ways to stay connected to them. Times have changed, and people are now aware of how important it is to keep yourself clean.
Beyond Philosophy
NOVEMBER 24, 2022
It’s a customer-centric answer, and we know how critical customer-centricity is. However, I had questions about how to handle the self-check-out when buying a cabbage since it didn’t have a barcode. The employee that helped me with my cabbage problem explained that I had to look up the item and then showed me how.
Pointillist
SEPTEMBER 28, 2021
The pressure to reduce contact center costs is immense. But many contact center leaders struggle to achieve these outcomes while simultaneously improving customer satisfaction. Contact centers are now considered more than just service centers. Traditionally, leaders focus on interactions within the contact center.
Magellan Solutions
AUGUST 6, 2021
But they must still operate just like how businesses do. Magellan Solutions’ Healthcare BPO is a resourcing strategy that can, in fact, benefit both sides of the business equation. What challenges make Magellan Solutions’ healthcare process outsourcing attractive? Human resources. It is a delicate balancing act.
Magellan Solutions
APRIL 24, 2021
Which hackers can use to make illegal transactions. In this article we will look at these indicators one-by-one. And we will try to explain why or why not it is the best pointer of confidence. Is Your Healthcare BPO Trustworthy? Every healthcare business, provider and payer got that question in their minds. Implication. Data breaches.
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