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Social media analytics: Definition, types, and importance

BirdEye

When it comes to social media, analytics is everything. Without understanding the numbers behind your social media efforts, you’ll have no way to determine whether or not your campaigns are successful. Thankfully, social media analytics is becoming easier and more accessible.

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Six quick tips to target the right respondents for market research

QuestionPro Audience

Market research is defined as discovering and understanding the viability of a product or service by conducting research directly with present and potential customers. Below are some tips to help you target the right respondents for market research. Use social media for research.

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7 real estate social networks every agent should be on + tips to get more sales

BirdEye

In a recent survey of our expansive network of over 150,000 customers, it was discovered that 81% of businesses manage their social media strategies at the corporate level. You’ll learn how to craft a real estate social media strategy that’s not just good but great—bringing in new business.

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How to Wow Your Clients with Infographics for Social Media

Ecrion

Use Each Social Media Platform Wisely |. While you’re probably already busy building your social media presence, writing your blog, and shooting video, there’s another marketing tool you’re probably forgetting all about — infographics. This type of approach simply won’t do on social media.

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Social Media – not the best way to complain

Helen Dewdney

I keep saying that social media isn’t always the best way to complain! In the poll, social media was ranked little more effective than sending a letter when complaining to a retailer. A serious complaint or something that takes more than a few lines to describe is certainly not going to get resolved on social media.

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Review Management: An Essential Component of Modern Marketing

InMoment XI

This process also often involves investing in review management services or deploying online reputation management software to track what customers are saying about your business on various review platforms and social media sites. 11 Excellent Tips to Ask Clients for Reviews via Email (And Finally Get Them) ( [link] ).

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“Next!” Top 5 Tips to Reduce Customer Service Wait Time

Comm100

Angry customers can even turn to social media to flame brands, harming the company’s image and impacting your bottom line. Be everywhere your customers want you to be, whenever they want with Live Chat, Email, Social Media, SMS & Knowledge Base – for free! Free Omnichannel Customer Engagement. Free download.