SAP Customer Experience

DECEMBER 19, 2023

This will allow you to access the on-demand recording after the live event, short demos if available, slide deck, and also. Dear Community, The 2402 release (February 2024) for SAP Sales and Service Cloud is approaching. We will be adding the release webcast-related information and assets here in our community.

Sales 71

Sales Customer Experience Customers 71

SAP Customer Experience

AUGUST 28, 2023

This will allow you to access the on-demand recording after the live event, short demos if available, slide deck, and also. Dear Community, The 2311 release (November 2023) for SAP Sales and Service Cloud is approaching. We will be adding the release webcast-related information and assets here in our community.

Sales 79

Sales Customer Experience Customers 79

TechSee

MARCH 21, 2024

The visual flows seamlessly integrate with TechSee Live for remote visual support. If customers hit a snag during the self-installation process, they can seamlessly transfer to live assistance from a skilled remote technician. Contact us today for a demo and see the difference for yourself.

Self Service 124

Self Service Contact Center Customer Satisfaction Customers 124

SAP Customer Experience

JULY 3, 2023

This will allow you to access the on-demand recording after the live event, short demos if available, slide. Dear Community, The 2023 Summer release (August 2023) for SAP Sales and Service Cloud Version 2 is approaching. We will be adding the release webcast-related information and assets here in our community.

Sales 82

Sales Customer Experience Customers 82

SAP Customer Experience

JULY 3, 2023

This will allow you to access the on-demand recording after the live event, short demos if available, slide deck, and also. Dear Community, The 2308 release (August 2023) for SAP Sales and Service Cloud is approaching. We will be adding the release webcast-related information and assets here in our community.

Sales 82

Sales Customer Experience Customers 82

Team Support

APRIL 12, 2024

Interested in learning more about TeamSupport’s premier customer support solution designed to make agents’ lives easier? Take a product tour or book a demo with us today. Interested in learning more about TeamSupport’s premier customer support solution designed to make agents’ lives easier?

Self Service 52

Self Service Knowledge Base Resources Technology 52

Team Support

MARCH 18, 2024

This feature is available via the support hub or live chat, and frees up valuable agent time by ensuring customers’ ability to solve issues on their own. Schedule a Demo with us today! Sign up for a live demo and discover why TeamSupport is considered the industry's best post-sale Customer Service platform.

Self Service 52

Self Service Software Knowledge Base Chatbots 52

Oracle

JUNE 19, 2019

SmarterCX presents the Smarter Demos series , a 2-minutes-or-less look at some of the most innovative CX technologies and how they work. In this 16th video in the Smarter Demos series, we take a look at some of the latest CX tech for HR departments and employees. It filters out what doesn’t need to go to the live agent, right?

Self Service 40

Self Service Video Omni-Channel Innovation 40

AWS Machine Learning

APRIL 11, 2024

Live from GTC “Live from GTC” was an on-site studio at GTC for invited speakers to have a fireside chat with tech influencers like VentureBeat.

Innovation 98

Innovation Resources Entertainment Sports 98

Avaya

APRIL 27, 2017

I might not meet up with Mickey from Disney, but I may get together with Alex from Norwegian Cruise Lines, an Avaya customer , and many others who are going to have a wild ride at our cool contact center demos. At our demos, we believe customer service professionals will be as excited as kids visiting Goofy.

Contact Center 54

Contact Center Omni-Channel Customer Journeys Multi-Channel 54

Comm100

SEPTEMBER 4, 2022

More companies all the time are experiencing the benefits of live chat , but how does one maximize these benefits? By making the most of live chat features while working on the human side of live chat interactions, it’s possible to see improved outcomes and deliver superior customer service. Live Chat ROI Calculator.

Customer Service 242

Customer Service Abandon Rate ROI Apparel 242

TechSee

APRIL 9, 2024

The significant reduction in call duration means users can return to their daily lives quicker, underscoring the profound, positive impact of visual assistance on customer well-being and satisfaction. To see these results in action and discover what visual engagement can do for your organization, book a demo today.

Net Promoter Score 124

Net Promoter Score NPS Customer Satisfaction Customer Confidence 124

SurveySensum

FEBRUARY 1, 2024

Get Started with SurveySensum Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free 2. Gather real-time feedback with SurveySensum Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo 2.

Innovation 52

Innovation Feedback Multi-Channel Social Media 52

SAP Customer Experience

JANUARY 23, 2023

This will allow you to access the on-demand recording after the live event, short demos if available, slide deck, and also. Dear Community, The 2302 release (February 2023) for SAP Sales and Service Cloud is approaching. We will be adding the release webcast-related information and assets here in our community.

Sales 76

Sales Customer Experience Customers 76

TechSee

APRIL 8, 2022

For more information contact us today, or request a live demo: Request A Demo. We would love the opportunity to connect with you and learn more about your MedTech challenges and how TechSee’s technology can help support your visual automation needs.

Self Service 109

Self Service Training Technology User Experience 109

Comm100

MARCH 14, 2022

For government organizations, this means reliance on the traditional channels of phone and email is no longer enough – live chat for government is essential. In this blog, we’ll look at the top five reasons why live chat for government is critical in 2022. Live chat for government helps to alleviate these concerns.

Government 203

Government Wait Times Video Guidelines 203

TechSee

JANUARY 9, 2023

Automated image collection or live video sessions also allowed technicians to confirm the parts and services needed before heading out on a call, optimizing the time spent on site. Major telecommunications providers found that live service virtualization saved them up to 26% in the number of truck rolls.

Self Service 109

Self Service Technology Engagement Telecommunications 109

SurveySensum

APRIL 22, 2024

Gather Customer Feedback with Surveys Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo These are some considerable impacts of cybersecurity measures taken in action.

Measurement 52

Measurement Customer Centricity Training Feedback 52

SAP Customer Experience

SEPTEMBER 20, 2023

This will allow you to access the on-demand recording after the live event, short demos if available, slide. Dear Community, The 2023 Fall Release (November 2023) for SAP Sales and Service Cloud Version 2 is approaching. We will be adding the release webcast-related information and assets here in our community.

Sales 57

Sales Customer Experience Customers 57

Comm100

AUGUST 10, 2022

HSS Hire adopted Comm100 Chatbot for this exact chatbot benefit and now see 30% of all live chats convert into a sale as their agents can provide fast and attentive support that helps drive conversion. Read more: HSS Hire Switches to Comm100 Live Chat to Achieve 30% Chat to Conversion. Provide 24/7 availability. Increase support speed.

Chatbots 206

Chatbots Customer Service ROI Case Study 206

SurveySensum

MARCH 12, 2024

Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo 4. Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free Let’s now explore all the benefits that employing survey logic has to offer! Start designing your surveys today!

Survey 52

Survey Data Effort Score Analysis 52

SurveySensum

APRIL 16, 2024

So start gathering real-time feedback with SurveySensum Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo The Role of Customer Feedback in Enhancing Collaboration While strong internal teamwork is essential, collaborating with customers is equally crucial.

Software 52

Software Social Media Feedback Communication 52

BirdEye

JANUARY 17, 2024

Watch the Free Demo Now. See Pricing FREE DEMO Common use cases for social media approval workflows From multi-location businesses to digital agencies and cross-departmental collaborations, you can adapt your approval workflow to meet the needs of your unique situation. Watch a demo today to get started.

Social Media 109

Social Media Multi-Channel Software Feedback 109

SurveySensum

FEBRUARY 13, 2024

Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free Strategy 4. Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free Strategy 6. So, improve your website’s visual appearance by conducting website usability surveys with SurveySensum!

User Experience 52

User Experience Strategy Feedback Social Media 52

Team Support

MARCH 18, 2024

This feature is available via the support hub or live chat, and frees up valuable agent time by ensuring customers’ ability to solve issues on their own. Schedule a Demo with us today! Sign up for a live demo and discover why TeamSupport is considered the industry's best post-sale Customer Service platform.

Self Service 40

Self Service Software Knowledge Base Chatbots 40

Comm100

NOVEMBER 23, 2021

To begin the journey towards improving CX, organizations must offer live chat – and in this blog we will explain why. Among the many reasons for live chat’s popularity, speed is king. Unlike phone support, live chat lets support agents handle multiple concurrent conversations. Response speed.

Chatbots 217

Chatbots Customer Experience Multi-Channel CRM 217

Comm100

OCTOBER 28, 2021

As higher education institutions look for new ways to engage their students, many are turning away from traditional phone support to invest in accessible and mobile-friendly technologies like live chat. Live chat allows students to reach out on their own terms using their preferred method of communicating. Immediate responses .

Chatbots 130

Chatbots Engagement Social Media Omni-Channel 130

SAP Customer Experience

APRIL 21, 2023

This will allow you to access the on-demand recording after the live event, short demos if available, slide deck, and also. Dear Community, The 2305 release (May 2023) for SAP Sales and Service Cloud is approaching. We will be adding the release webcast-related information and assets here in our community.

Sales 61

Sales Customer Experience Customers 61

SurveySensum

APRIL 9, 2024

Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo Now, that we understand what the employee journey means and what its benefits and impact on employee engagement and satisfaction are, let’s now explore the 6 stages of the employee journey.

Customer Journeys 52

Customer Journeys Employee Experience Employee Engagement Survey 52

SurveySensum

FEBRUARY 21, 2024

Actively listen to customer needs and expectations with real-time feedback Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo C. Get Started with SurveySensum – Demo Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free

Connections 52

Connections Strategy e-support Chatbots 52

TechSee

JUNE 1, 2023

Obviously, it is important that they are able to hear to be able to live their day to day lives. To see how TechSee’s visual assistance can help your organization, contact us for a demo. They are calling us either because they are not hearing with their device or are having sound issues.

Technology 207

Technology Video Connections Interaction 207

SAP Customer Experience

OCTOBER 4, 2022

This will allow you to access the on-demand recording after the live event, short demos if available, slide. Dear Community, The 2211 release (November 2022) for SAP Sales and Service Cloud is just over the hill. We will be adding the release webcast-related information and assets here in our community.

Sales 67

Sales Customer Experience Customers 67

SAP Customer Experience

MAY 24, 2022

It is my pleasure to introduce you in this blog post the Live Sessions on SAP Customer Data Cloud Essentials. In this series of three live sessions, you’ll learn the key capabilities of SAP Customer Data Cloud with live demos and opportunity of live interaction with. What is it about?

Data 63

Data Customers Interaction B2C 63

SurveySensum

MARCH 25, 2024

Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo Now, that we understand the workings of exit intent popups, let’s explore some brand examples of these popups. Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free 5.

Examples 52

Examples eBook Survey User Experience 52

SurveySensum

FEBRUARY 7, 2024

Emphasizing the good effects your product or service has had on people’s lives not only fosters trust but also offers a relatable story to prospective buyers. Whether it is in the form of clever captions, funny stories, or lively films, humor makes an encounter enjoyable and unforgettable. How To Do It?

Connections 52

Connections Social Media Survey Feedback 52

Totango

APRIL 13, 2021

So why, in this modern world we’re living in, would you purchase a premium software solution based solely on a sales pitch or demo? No trial period, no fake demo, no pushy salesperson. Most of the time, a demo of a product will use fake data or a sample of your data to show you how the product works. Let’s take a look.

Customer Success 68

Customer Success Video Trends Data 68

SurveySensum

DECEMBER 29, 2023

Gather Real-Time Insights with SurveySensum Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free 3. Gauge Patient Satisfaction with SurveySensum Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free 7. Emanuel, E.

Healthcare 52

Healthcare e-support Culture Feedback 52