BirdEye

FEBRUARY 28, 2023

Having a social media presence is crucial for success in today’s market. Social media has become a primary way for people to discover and purchase new products, which means hiring a dedicated social media manager can seriously benefit your business. Table of contents What is a social media manager?

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Social Media Management Analytics Strategy 98

BirdEye

OCTOBER 30, 2023

Local social media marketing is a game-changer for small business owners. Looking for a quick and actionable answer on leveraging local social media marketing? Local social media marketing is a digital strategy that leverages social media platforms to target nearby potential customers for local businesses.

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Social Media Marketing Advertising Video 58

Brandwatch CX

MARCH 7, 2023

We come across all sorts of interesting stats about social media sites and users, so we’ve collated the best of them in this bumper facts list. And it comes as a great fact sheet to give context to your social media marketing efforts. billion active social media users On average, people have 5.54

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Social Media Video Advertising Marketing 98

BirdEye

FEBRUARY 21, 2023

Social media has completely changed the way we communicate and connect with one another over the past two decades. Social media is also a powerful marketing tool used by businesses of all sizes. We’ll start by discussing some of the key concepts and benefits of using social media. 84% of U.S.

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Social Media Management Multi-Channel Analytics 98

BirdEye

DECEMBER 8, 2022

Using social media to grow your business’s presence online is a great start, but keeping up with new platforms can be challenging. There are more than a dozen types of social media with more popping up every day. Table of contents Choosing the right social media types for your business 1. Social networks 2.

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Social Media Brands Video Entertainment 98

BirdEye

AUGUST 28, 2023

Having a social media profile is one thing, but successfully implementing a strong social media management strategy is a different story for a business. In this blog, you will learn actionable steps to create an irresistible social media profile for your business. Watch the Free Demo Now.

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Social Media Strategy Entertainment Multi-Channel 52

BirdEye

AUGUST 1, 2023

Over 75% of small businesses use social media platforms to promote their content, products, and promotional campaigns. If this sounds like something that plagues your business too, it is time to understand the world of social media meta tags. Fixing these can help you improve your success on social media.

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Social Media How To Guidelines Tools 52

BirdEye

AUGUST 1, 2023

Over 75% of small businesses use social media platforms to promote their content, products, and promotional campaigns. If this sounds like something that plagues your business too, it is time to understand the world of social media meta tags. Fixing these can help you improve your success on social media.

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Social Media How To Guidelines Tools 52

InMoment XI

MARCH 5, 2024

Other examples of unstructured data sources include social media posts, call transcriptions, and customer reviews. When customer data comes in the form of social media posts, reviews, or survey responses, it can be analyzed to gauge public sentiment toward products, services, brands, or events.

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Data Customer Experience Social Media Analysis 260

Brandwatch CX

JANUARY 2, 2019

We come across all sorts of interesting stats about social media sites and users, so we’ve collated the best of them in this bumper facts list. And it comes as a great fact sheet to give context to your social media marketing efforts. Social media statistics. billion active social media users.

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Social Media Video Advertising Marketing 111

Brandwatch CX

FEBRUARY 1, 2019

The key to making the most of social media is listening to what your audience has to say about you, your competitors, and the market in general. Once you have the data you can undertake analysis, and finally, reach social business intelligence ; using all these insights to know your customers better and improve your marketing strategy.

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Social Media Tools Analysis Metrics 98

NetBase

SEPTEMBER 10, 2020

Being on top of the metrics that matter to your brand is a great feeling, and it certainly applies to your brand’s social media efforts. Here we’ll explore the why and how of conducting a social media audit by focusing on: What a social media audit. Analyzing your social media channels.

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Social Media How To Metrics ROI 56

InMoment XI

NOVEMBER 30, 2023

Google Alerts, social media monitoring tools, and specialized software can help you stay informed. Monitoring and managing online reviews, social media mentions, and search engine results are critical. Monitor Online Presence: Use tools to monitor mentions of your brand across various online platforms.

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Brands Management Multi-Channel Social Media 378

InMoment XI

AUGUST 3, 2023

Emails, social media posts, customer reviews, call center transcripts, and open-ended survey responses—all hold crucial information about customer sentiment and preferences. To learn more about how your brand can use unstructured data analytics to drive business success, request a demo here!

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Analytics Customer Insights Data Social Media 488

BirdEye

JANUARY 25, 2024

But constantly compiling positive excerpts and turning them into tailored social media posts is hugely labor intensive. In this post, we’ll cover how automating your review sharing can help you generate buzz for your brand across social networks. Why automate social sharing of reviews? Watch the Free Demo Now.

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Social Media Brands How To Multi-Channel 110

NetBase

AUGUST 17, 2020

Many marketers are relying on advanced social media analytics intel combined with powerful social media listening capabilities to inform strategy. We’ve uncovered that and more in our 2020 Global Social Media Market Survey report. Global Marketers Share Social Media Analytics Understanding.

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Social Media Survey Marketing Analytics 56

NetBase

MARCH 9, 2020

Obwohl Social Media Analytics seit nunmehr zehn Jahren ein gängiges Business-Tool ist, sind für diejenigen, die seinen Fortschritt nicht verfolgten, verschiedene Aspekte weiterhin geheimnisvoll und verwirrend. WAS IST SOCIAL MEDIA MONITORING? KI-GESTEUERTE NEXT GENERATION SOCIAL ANALYTICS .

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Social Media Analytics Airlines Tools 52

NetBase

MARCH 10, 2020

Trends wechseln, Technologien werden fortschrittlicher und dementsprechend werden auch Social-Analytics- und Social-Media-Management-Tools zunehmend leistungsstärker. Was sind die besten Social-Media-Tools, die Sie 2020 auf dem Schirm haben sollten? SOCIAL-ANALYTICS-TOOLS ENTWICKELN SICH MIT DEN KUNDEN WEITER.

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Social Media Tools Analytics ROI 52

NetBase

JULY 25, 2019

Our 2019 Global Social Media Market Survey Report presents findings from a global survey of more than 1,700 senior marketers around the world. It offers the precise insight you need to inform your comparison, and your future social media marketing efforts. Social Media Marketing Metrics. respond to crises.

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Social Media Report Survey Marketing 65

NetBase

MAY 9, 2019

Though Social Media Analytics has been a common business tool for nearly a decade now, various aspects still feel mysterious and confusing to those who haven’t followed its progression. What Is Social Media Monitoring? <Currently What Is Social Campaign Analysis? What Is Social Sentiment Analysis?

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Social Media Analytics Analysis Airlines 62

Experience Investigators by 360Connext

APRIL 2, 2024

Social media posts, brand websites, customer review websites, demo request forms, QR codes, email marketing messages, sales team outreach (SMS or phone calls), and every direct or indirect brand interaction are touchpoints. A great online demo? Online chat could be a touchpoint. <- Why? Excellent Yelp reviews?

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Touchpoint Customer Journeys Customer Experience Social Media 143

NetBase

JULY 15, 2020

Social Media Analytics has been a common business tool for a good bit of time now, yet various aspects still feel mysterious and confusing. Our Social Media Analytics Guide was created to break down and define these distinctions so you understand how to use each tool for maximum brand impact. How can I learn more?

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Social Media Brands Analytics Airlines 52

SurveySparrow

MARCH 19, 2024

Videos can help your lead generation by: Boosting social engagement: Videos are easy to consume, especially on social media. When you include social media video marketing in your overall marketing strategy, you can reach your target audience and boost engagement significantly.

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Video Strategy Marketing Social Media 95

NetBase

AUGUST 1, 2019

Our 2019 EMEA Social Media Market Survey Report answers that question, and more. EMEA marketers are conquering these mountains with guidance obtained from their Next Generation Artificial Intelligence (AI)-powered social analytics. The post The 2019 EMEA Social Media Market Survey Report appeared first on NetBase.

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Social Media Report Survey Marketing 53

NetBase

NOVEMBER 12, 2018

We hear a lot about the ills of social media and how it’s leading to a more emotionally disconnected populace, as we’re all buried in our phones. And one country in the Horn of Africa is crediting social media with fostering some pretty significant political change actually. .” Social Media Heralding A New Way.

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Social Media Government Report Groups 52

Experience Investigators by 360Connext

APRIL 2, 2024

Social media posts, brand websites, customer review websites, demo request forms, QR codes, email marketing messages, sales team outreach (SMS or phone calls), and every direct or indirect brand interaction are touchpoints. A great online demo? Online chat could be a touchpoint. <- Why? Excellent Yelp reviews?

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Touchpoint Customer Journeys Customer Experience Social Media 137

NetBase

SEPTEMBER 4, 2019

Do you know which metrics to monitor when facing a social media crisis ? Shy away from posting apologies (or what have you) on social media as that can – and will – come up again and again. And, not to panic you, but you need to know if the media is involved or likely will be. Metric #1: Sentiment-in-motion.

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Social Media Metrics Management Effort Score 63

BirdEye

AUGUST 25, 2023

Social media is an amazing platform for customers to discover brands, local businesses, and products for their needs. But these platforms hold the potential to be so much more, when combined with social shopping. You can turn your social media audience into customers without them having to leave the platform at all.

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Social Media How To Ecommerce Advertising 98

NetBase

FEBRUARY 5, 2019

Social media monitoring is important to your brand for a number of reasons – not least of which is keeping a close eye on brand health. NH mom Dahlia Resik was reminded via social media of the hassle of getting young children into a car seat without a coat – which is a safety issue due to winter coats’ typical puffiness.

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Social Media Strategy Apparel Brands 63

NetBase

DECEMBER 14, 2018

Jessica Williams (Global Innovation Marketing and Analytics Leader, Visa) discusses how NetBase provides Visa with not just social listening, but social media intelligence. NetBase facilitated the creation of an audience of small to medium business owners, based on how they talked across social and web forums.

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Social Media Innovation Analysis Analytics 43

BirdEye

MARCH 29, 2024

In a recent survey of our expansive network of over 150,000 customers, it was discovered that 81% of businesses manage their social media strategies at the corporate level. You’ll learn how to craft a real estate social media strategy that’s not just good but great—bringing in new business.

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Social Media Tips Sales Advertising 58

NetBase

MAY 22, 2019

It’s always great fun to head to New York to participate in Social Media Week – especially when we’ve got a panel of social marketing superstars like we had this year. Hillary Saviello – Digital & Social Media Manager, Communications, Global Policy and Advocacy, The Rockefeller Foundation.

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Social Media Analytics Brands Sports 43

NetBase

DECEMBER 3, 2018

Social insight is crucial to have on hand when strategizing next steps with brand executives, as they can touch all facets of a business. This first post in our Social Media Reporting Series explains how Brand Analysis Reporting lets you communicate these insights quickly and, most importantly – accurately.

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Social Media Report Analysis Brands 53

NetBase

NOVEMBER 14, 2018

Social media reporting isn’t all it’s cracked up to be – and we’re not talking about marketing metrics you’re gathering to share with the C-suite, but “news” as it exists in the age of social media. Reach out for a demo to see it in action. Social Trend Tracking Opportunities Your Brand Missed Last Week.

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Social Media Effort Score Sports Trends 56

BirdEye

NOVEMBER 28, 2023

Get started for free WATCH DEMO Benefits of online reputation management for restaurants There are several key benefits to online reputation management for restaurants. Stay active on social media Social media can be a game changer for your reputation. See how Birdeye can help. There are so many possibilities!

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Tips Management Social Media Feedback 108

BirdEye

MARCH 11, 2024

Well, Facebook, the OG of social media platforms, offers a highly engaged community that reaches 3.3 Watch the Free Demo Now. See Pricing FREE DEMO 5. To streamline your social media management and elevate your online presence, consider Birdeye Social. But why so? billion people daily.

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Social Media Engagement Guidelines Tips 58

NetBase

JANUARY 24, 2019

NetBase LIVE 2018 took place in LA and NYC for two days of unforgettable social media insights featuring marketing experts and thought leaders. Learn from recent attendees why NetBase LIVE is a must-see event for anyone working in marketing and why social media plays a huge part in today’s marketing campaigns.

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Social Media Trends Marketing Video 40