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CRM-powered evangelism for technology marketing, sales & customer service

MyCustomer

Download the eBook. By ticking this checkbox, you agree that HubSpot may use the information you provide to contact you about their products and services. Thank you for downloading our resource. GDPR data consent. You may unsubscribe from these communications at any time. For more information, check out HubSpot’s Privacy Policy.

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How Exactly Will a CRM Power Omnichannel Customer Support In the Future?

Kustomer

The concept of omnichannel customer experience (CX) has been simplified over time. Many brands and customer support teams believe that omnichannel support is simply communicating with customers on every channel, but it’s much more than that. What Is Omnichannel Customer Support? Get the Guide.

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CRM-powered evangelism for customer service & technology

MyCustomer

Download the eBook. By clicking above, you agree that HubSpot may use the information you provide to contact you about their products and services. Thank you for downloading our resource. GDPR data consent. You may unsubscribe from these communications at any time. Not a TM Form. Internal or External. Not a TM Form.

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Surveys Are Boring, It’s What You Do with Them That’s Exciting: Three Ideas for Beating Survey Fatigue

InMoment XI

In the world of customer experience , surveys have been a reliable feedback-collecting source for decades. Use these tips to deliver excellent experiences for your customers while demonstrating that their voice is being heard! age, products held, customer tenure), and ultimately improved response rates. Make Surveys Shorter.

Survey 580
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7 Ways to Deliver Awesome Customer Service

C3Centricity

How can some companies get customer service so wrong?! It describes one recent personal example of disinterested client support, from which I have drawn seven learnings for everyone wanting to deliver awesome customer service. Me : “ Is TomTom just trying to irritate a long-standing customer?

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7 Customer Service Tips for Financial Service Companies

Kustomer

Although cash may be the reason you’re in business, customers are the more important commodity when it comes to keeping that business afloat. When it comes to protecting, investing and being responsible for customers’ money, they need to trust in the financial services company. Is your company meeting customer expectations?

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Life Hack: Connecting Your Chatbot to a CRM Can Lead to Better Automated Support

Kustomer

The benefits of upgraded customer relationship management (CRM) software are immeasurable. The time, money and effort saved for both agents and customers is notable. Investing in upgraded CRM tools is a worthy cause that can streamline your support team’s efficiency and provide rich insights for the rest of your business.