For AEC Firm UMC, Robust ROI Follows Fast CRM Implementation
CSM Magazine
JULY 28, 2022
And it’s why UMC’s leadership decided it was time to move away from the clumsy, outdated, and ill-fitting generic customer relationship management (CRM) product the firm had been using. “It The CRM Solution. the usual 24-hour wait with the old CRM). 30% growth of the firm’s contact base.
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