Contact Center CX: Next Issue Avoidance
CX Accelerator
FEBRUARY 6, 2019
Of all the effort-reduction pillars, this might be the number one way to enhance customer loyalty from the contact center! There is a bit of a difference between B2B and B2C and even eCommerce on this, but we all have so much to learn from each other! Nate Brown Love this challenge @brittanynaylor!
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