Stella Connect

JULY 6, 2017

If your customers and/or service benchmarking data are telling you there’s room for improvement, here are the two of the four call center solutions we recommend. Avoid Being Crushed by Heavy Call Volumes. Volume spikes are a fact of life for call centers. Is your call center QA process moving the needle?

Call Center Solutions 40

Call Center Solutions Call Center Self Service Contact Center 40

Magellan Solutions

JULY 2, 2021

Hit Rate Solutions. Staff Outsourcing Solutions. Tru29 Solutions Inc. Hit Rate Solutions. Staff Outsourcing Solutions. Tru29 Solutions Inc. Hit Rate Solutions. Staff Outsourcing Solutions. Tru29 Solutions Inc. IdeasUnlimited. Acquire BPO. NETCAST BPO. BOTTLENECK DISTANT ASSISTANTS.

Comparison 52

Comparison Average Handle Time Call Center Ecommerce 52

TechSee

FEBRUARY 12, 2018

Infinity Mobile is a mobile ecommerce platform.Worth noting is their shopitag solution for mobile popup shops. Plan the infrastructure, incorporate messaging into marketing, payment channels and customer support, and train your employees to communicate with customers in their preferred channels.

Trends 84

Trends Customer Service Multi-Channel Self Service 84

TechSee

FEBRUARY 12, 2018

Infinity Mobile is a mobile ecommerce platform.Worth noting is their shopitag solution for mobile popup shops. Plan the infrastructure, incorporate messaging into marketing, payment channels and customer support, and train your employees to communicate with customers in their preferred channels.

Trends 84

Trends Customer Service Multi-Channel Self Service 84