community 
QuestionPro Audience
JULY 21, 2022
Implementing an insight community has recently become the most widely used research method. A recent study indicated that 74% of organizations employ some Insight Community to gather actionable insights from their target audience. One of them is the Online Insights Communities. What is an insight community?
SaleMove
MARCH 29, 2024
In the spirit of Community Banking Month, Horicon Bank shares some of the ways it supports its community. The post Community Banking Month: Spotlight on Horicon Bank appeared first on Glia Blog | Digital Customer Service Explained.
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Alida
JUNE 13, 2023
As insight teams are required to achieve more with limited resources, there’s a noticeable shift towards placing communities at the center of the insights ecosystem.
Gainsight
APRIL 22, 2024
Building an effective customer community should be based on what your customers want rather than solely on your business needs. While business impact should be measured within any customer community, you can really only ensure its long-term success if your customers are the ones in the driver’s seat.
Advertiser: Vanilla Forums
What does 2021 have in store for the community profession? Will these unprecedented times expedite the rise of branded communities? This year's Community Predictions has all the answers! What impact has the global situation had on the community and what can we expect moving forward into 2021?
Alida
NOVEMBER 21, 2023
Discover how customer insight communities help brands build stronger relationships, reduce risk, and deliver measurable ROI.
Alida
AUGUST 6, 2021
Customer communities help companies build relationships with customers, listen to their needs, and gather valuable customer insights. When multiple customers feel that they are a part of something bigger, your organization becomes a force to be reckoned with.
Advertiser: Vanilla Forums
Customer Communities Elevate the Customer Experience. Online communities provide a wealth of benefits for organizations; they impact a variety of customer activities, boost engagement, and provide a range of transformative business services. External Communities Elevate the Customer Experience. Grab your free copy today!
Speaker: Richard Millington, the Founder of FeverBee
Take a moment to consider what your community’s unique value is. Every community has one, but many are either unaware of what it might be, or how to deliver on it. Too many communities fail to reach a critical mass of activity or achieve their full potential because they haven't identified or pursued their unique value.
Speaker: Mike Ellis, Vanilla Forums Marketing Manager
How do customers see community as a solution to their customer experience expectations? Community offers brands efficient solutions across the business spectrum: support, success, CX, and marketing objectives can be managed and realized through Community. Do customer expectations around CX align with Community offerings?
Speaker: Carrie Melissa Jones
How do I measure Community KPIs? We understand how complex community measurement can seem, but with the help of Carrie Melissa Jones we can help you simplify the process and prove the impact of your community on your organization. The key mindset shift needed to identify the best KPIs for your community.
Advertiser: Vanilla Forums
We surveyed more than 600 consumers from three major English-speaking markets the United States, the United Kingdom, and Australia, to gain an understanding of their perceptions of the community experience. We uncovered what customers expect from CX, and then turned their attention explicitly to community.
Advertiser: Vanilla Forums
This guide will provide you with an overview of what procuring an online community can do for enterprise organizations, including: How community compliments enterprise priorities. How community addresses key challenges. Crucial enterprise community features to look for when assessing vendors.
Speaker: Scott Baldwin of ProductBoard
Product managers and community managers share a common goal: to deliver value to their users. How can they work together and leverage the power of community to address each of the aspects of Product Excellence? How community-led and product-led growth can act as multipliers for a product's success.
Advertiser: Vanilla Forums
Rather than assume that branded communities meet the expectations of the consumer, we wanted to figure out the “want behind the want” by asking if customer expectations around CX align with community offerings. If customers perceive community as a solution to CX expectations. What do consumers expect when it comes to CX?
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