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{Guest Post} How Employee Engagement Impacts Your Company’s Performance and Results

Michelli Experience

Guest post by Zorian Rotenberg: As more and more hard evidence surfaces indicating the impact of employee engagement on company performance, it’s clear that organizations actively addressing this concern will outperform their competitors. Defining Employee Engagement. How Can We Measure the Impact of Employee Engagement?

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CX Consulting 101 – Top Principles of Customer Experience Design

Strativity

Throughout Strativity’s 17+ years in CX consulting, we’ve developed fundamental principles and frameworks to help our clients avoid roadblocks and accelerate success with their customer experience initiatives — and now we’re sharing what we’ve learned with CX leaders like you. Lead the charge on customer experience design.

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To Master Customer Experience Strategy, Master CX Mindset

Experience Investigators by 360Connext

CX leaders need to create the vision around what it means to serve customers well at their specific organization. Then they need to communicate it throughout the company. How A CX Mindset Can Help To Build a Customer Experience Strategy. Creating a Customer Experience Habit means knowing what success looks like.

Strategy 225
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What Motivates Employees?

CX Journey

Not everyone is motivated in the same way, so you need to be prepared to use different tools and approaches; you need to personalize or customize the experience to the individual. We talk a lot about that when we describe customer experience design. Consider the following ideas when you want to move your employees.

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Strativity Joins LRW and Expands Consulting Offering With More Powerful Analytics

Strativity

As an industry innovator, Strativity is at the forefront of unlocking exceptional performance in the areas of customer experience design, employee engagement, culture design, and organizational change management. www.LRWonline.com.

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Mar 03 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Remote, Chicago, IL, US Organization: Limeade As a Director of Customer Success, you will lead and manage a team of remote SAEs focused on enterprise customers while maintaining high levels of employee engagement, customer satisfaction, revenue retention, and growth.

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Apr 15 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Director, Customer Success Location: Remote, Los Angeles, CA, US Organization: Limeade As a Director of Customer Success, you will lead and manage a team of remote SAEs focused on enterprise customers while maintaining high levels of employee engagement, customer satisfaction, revenue retention and growth.