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3 Tips for Insurance CX Programs Looking to Collect Valuable CX Data

InMoment XI

Insurance brands have a unique set of challenges to overcome in order to find the valuable customer experience (CX) data they need to improve experiences. Insurance customers are buying into a long-term relationship, which means building brand trust is extremely important to keep customer retention rates high.

Insurance 493
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The Role of Video Thumbnails in Customer Engagement: Tips and Best Practices

CSM Magazine

In the digital age, where content is king, the gatekeeper to any kingdom of information is often a simple, yet powerful visual cue: the video thumbnail. This seemingly small element of your video content strategy influences viewer behavior, draws attention, and ultimately determines whether your content gets the engagement it deserves.

Video 52
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Communicating CX: 15 Tips for Talking About Customer Experience

Experience Investigators by 360Connext

It’s part of their internal communications and employee engagement rhythm. 15 Tips to Help You Communicate About Customer Experience 1. The following tips will help you gather the information you need to effectively address each of these objections, and I provide more strategies on the Experience Action podcast.

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Engaging with International Students – Top Tips for Higher Education

Comm100

Engaging with students is difficult in higher education. Engaging with international students is even more difficult. Poor engagement can have a severe impact across the student experience – results, satisfaction, and even dropout rates. The Journey to Improving International Student Engagement. Get ebook now.

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How to Enhance Your Local Brand Awareness

Joe Rawlinson

Building local brand awareness is just as important as creating a strong online identity. Local brand awareness is particularly important for smaller businesses that are trying to grow in their chosen industries. However, it’s something that every brand can benefit from and should think about.

Brands 78
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Top 10 Tips for Gathering Event Attendee Feedback

GetFeedback

Below we’ll share some quick tips on maximizing attendee feedback with event surveys. 10 tips on gathering post-event attendee feedback. Follow Dropbox’s lead by using the tips below to get the most out of your post-event surveys. Add photos and videos to your survey, like Dropbox did above.

Tips 276
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How to boost your brand with automated review sharing

BirdEye

In this post, we’ll cover how automating your review sharing can help you generate buzz for your brand across social networks. Tips to optimize your automated review sharing strategy Review sharing FAQs Turn your reviews into social buzz with Birdeye The importance of online reviews First, let’s talk about the importance of online reviews.