2020 Research

NOVEMBER 14, 2023

In the world of marketing, when companies introduce new products , change features, or update packaging of existing brands, we often seek to understand what motivates people to change their habits and behaviors. Motivation-based research offers a holistic approach to understanding consumer behavior change. Our Experts are here for you.

Consumers 104

Consumers Social Media Advertising Strategy 104

GetFeedback

JANUARY 8, 2020

How can companies understand consumer brand perception when they’re looking at it from inside the box? We’ll cover some tools and methods that capture it.

Brands 259

Brands Measurement Consumers Tools 259

GetFeedback

DECEMBER 26, 2018

Business is built on customer relationships, and brand perception sets the tone. Today’s consumers share their opinions and experiences widely, and their peers trust them when it comes time to buy or pass. Companies, of course, want to cultivate a positive brand perception among their target consumers, but it’s a tricky goal.

Measurement 262

Measurement Brands Net Promoter Score Social Media 262

CSM Magazine

MAY 22, 2024

Sales teams play a major role in driving revenue and profits for companies, so it’s essential to equip them with the right tools. Salesforce CPQ (Configure Price Quote) is a tool that can significantly boost sales productivity and profitability by automating pricing, configuration, and quoting processes.

Sales 52

Sales Tools CRM Report 52

BirdEye

JANUARY 25, 2024

Reviews can also be repurposed for various channels and become one of your best marketing tools. In this post, we’ll cover how automating your review sharing can help you generate buzz for your brand across social networks. 92% of consumers read two or more reviews before forming an opinion about a business.

Social Media 109

Social Media Brands How To Multi-Channel 109

QuestionPro Audience

JANUARY 31, 2018

And these brands are betting—very large sums of money—on consumers checking out their ads. But brands aren’t the only ones spending money during the Super Bowl. Super Bowl weekend brings in serious revenue from consumer spending for liquor stores, restaurants and grocery stores. for a total of $15.3 billion, up from $14.1

Consumers 199

Consumers Sports Study Sales 199

QuestionPro Audience

MAY 24, 2018

Privacy and security are definitely at the forefront of consumers’ minds in today’s digital era. Brands need to be cognizant of consumers’ feelings about the security of their personal information and online behaviors. New research from EXPRESSVPN found that 71% of U.S. Contact us for your next research project.

Consumers 207

Consumers Data Social Media Study 207

Comm100

JUNE 15, 2022

If you want your brand to stand head and shoulders above the competition, developing an unbeatable customer experience is essential. In this guide, we will talk you through how to launch and brand a successful customer experience (CX) program to ensure your business is operating at the top of its game. Push for change actively.

Brands 223

Brands Customer Experience Customer Journeys Net Promoter Score 223

NetBase

JUNE 16, 2020

There’s a short list of “must have” items that every brand needs to succeed, and the right social intelligence tools certainly dominate much of it these days. Brands can make it one minute and break it the next with social media missteps. About Social Intelligence Tools. The Top Social Intelligence Tools.

Tools 60

Tools Brands Social Media Analytics 60

Beyond Philosophy

FEBRUARY 1, 2024

Next, double-digit inflation in all areas of consumer goods has wreaked havoc on consumer spending habits. These responses were based solely on our pictures, so they do not mean anything, per se, but they do reveal a lot about the respondents’ perception of the restaurant brand. Moreover, they can tell us more over time.

Consumers 78

Consumers Self Service Survey System 78

BirdEye

NOVEMBER 15, 2023

When shoppers express their love for your brand online, they’re not just speaking to friends; they’re announcing to the world that you are the best in the business. In this blog, we’ve shared the ultimate list of retail review sites that will boost brand awareness and fuel business growth. Let’s dive in.

Retail 109

Retail Brands Consumers Case Study 109

SurveySensum

MARCH 15, 2024

In this blog, I will list down the top 9 market research tools of 2024 that you can implement within your organization and achieve your market research goals. So, let’s scroll down and get a sneak peek into these must-know market research tools of 2024. What is a Market Research Tool? All of this in a few seconds.

Tools 52

Tools Software Marketing NPS 52

Joe Rawlinson

JANUARY 31, 2018

In fact, companies the world over experience the same predicament: trying to repeatedly and successfully convey how their products or services can benefit consumers. According to a recent HubSpot survey, 47 percent of consumers said they digest three to five pieces of content before making a buying decision.

Consumers 83

Consumers Tools Brands Marketing 83

NetBase

AUGUST 18, 2020

Every brand has a marketing stack, aka Martech Tool Stack that they use to run campaigns and track measurable marketing outcomes. But not every brand has a good handle on what these tools are. And the pandemic forced brands to focus on efficiencies in every category. We’re guessing your brand can relate.

Tools 60

Tools Brands Ecommerce Social Media 60

ReviewTrackers

MAY 18, 2023

As much as 88 percent of consumers trust online reviews as much as personal recommendations. 80 percent of consumers say the star ratings they trust the most are 4.0, According to research , 69 percent of consumers believe that reviews older than 3 months are no longer relevant. and 5 stars. New reviews matter.

Brands 123

Brands Multi-Channel Case Study Automotive 123

Magellan Solutions

JULY 24, 2023

Let’s explore the different AI tools for writers and see how it improves content creation today. Evolution of Writing Tools Before the birth of AI, content writers and copywriters relied on manual editing processes and proofreading to ensure accuracy and clarity. Content generation tools like Conversion.ai

Tools 98

Tools Social Media Guidelines Advertising 98

NetBase

JULY 27, 2020

But since COVID-19 hit, brands are considering fewer choices for consumers. Brands offering everything from toilet paper to cars are scaling back to ease pressure on factories and stores, instead devoting time and money toward extra, seemingly unnecessary items. But what will be cut and what do consumers think?

Consumers 59

Consumers Brands Comparison Social Media 59

Magellan Solutions

AUGUST 18, 2023

Sales optimization enhances customer experiences, fosters brand loyalty, and drives long-term success. By analyzing customer data, AI tools for sales can understand the following: Individual preferences Previous interactions Purchase history It allows sales teams to tailor their approach.

Sales 98

Sales Tools Marketing Multi-Channel 98

BirdEye

JUNE 16, 2023

Knowing how your customers feel about your brand makes growing a business easier and more efficient. Regularly conducted brand surveys help you gather such feedback. But brand surveys come in many different forms and choosing the right one is important to reap the benefits of your investments. Branding isn’t a one-time effort.

Survey 98

Survey Brands Strategy Social Media 98

Comm100

FEBRUARY 15, 2022

The modern global consumer is impatient, specific about their needs, and more than willing to jump ship to go to another brand if you fail to impress them immediately. On-demand economies are the natural evolutions of today’s tech-heavy, consumer-focused markets. Let’s break down how you can do just that now.

Self Service 130

Self Service Consumers Customer Service Social Media 130

NetBase

JUNE 9, 2020

Standing out from competitors today requires strategic marketing informed by digital consumer intelligence. Leading brands in every category rely on its insight every day – and your brand should be too! Understanding the consumer journey and how to message out at each stage.

Consumers 67

Consumers Brands Social Media Advertising 67

Strativity

DECEMBER 5, 2022

Material Fidelity Index leverages relationship science and identity research to gauge how brands can cultivate deeper customer relationships. This year’s identified top 10 brands are USAA, Lego, Subaru, PlayStation, Toyota, Always, Samsung, Google Maps, Nintendo, and Apple Pay. LOS ANGELES, Dec.

Customer relationships 52

Customer relationships Consumers Net Promoter Score Brands 52

NetBase

JULY 16, 2020

The social mood has shifted socially to overwhelming anger and brands are showing up by reassessing how to connect with consumers. How can companies capture the social mood and bring their brands back to social to connect meaningfully with consumers there? Ways brands are recapturing consumers’ heart.

Consumers 60

Consumers Brands Social Media Analytics 60

2020 Research

APRIL 17, 2023

Imagine this: You’ve invested countless hours into crafting your brand. Enter brand tracking – a game-changing tool that empowers you to navigate the intricacies of consumer perception. What Is Brand Tracking? But how can you accomplish this with ease and speed? Chat with our experts today!

Brands 89

Brands Comparison Consulting ROI 89

Optimove

OCTOBER 20, 2022

With inflation continuing to run at 40-year high levels, consumers are more careful about getting the most out of their dwindling purchasing power. Any consumers with variable interest rate debt, such as a home equity line, have seen their monthly payments increase in line with the rising interest rates. Less confidence, less spending.

Customer relationships 98

Customer relationships Consumers Marketing Social Media 98

Kustomer

APRIL 14, 2022

Today’s savvy customer has more options than ever when it comes to the tools and resources available to make purchase decisions. With little research, the modern consumer can find the exact information to answer their questions about products and services, as well as the brands that supply them. Self-Service Tools.

Self Service 98

Self Service Brands Social Media Feedback 98

Magellan Solutions

AUGUST 17, 2023

The demand for AI video editing tools has dramatically increased. Content creators work to produce top-notch videos that engage their consumers. AI video editing tools are increasingly necessary as the demand for high-quality video content grows. AI has been transformational in creating videos.

Video 98

Video Tools Social Media e-support 98

Magellan Solutions

AUGUST 11, 2023

It paves the way to the rise of AI tools for website development. Artificial Intelligence (AI) tools are crucial in revolutionizing website development. These tools use data-driven insights and programming languages to make smart recommendations for website layouts. Building a website can help readers attract audiences.

Tools 98

Tools User Experience Competitive Advantage Trends 98

Brandwatch CX

FEBRUARY 23, 2024

It is easy to see the use-case for social listening when looking at large consumer brands They have hundreds of thousands, if not millions, of buyers and millions more of potential ones. They have high volumes of online conversation about them, a dedicated social media team to keep an eye on it, and lots of data to find insights.

B2B 59

B2B Brands Social Media Wireless 59

SurveySensum

OCTOBER 4, 2023

What is an Automotive Customer Feedback Tool? How to Choose the Right Automotive Customer Feedback Tool? An automotive customer feedback tool is software designed to collect, manage, and analyze customer feedback and opinions within the automotive industry. How to Choose the Right Automotive Customer Feedback Tool?

Automotive 52

Automotive Tools Feedback CRM 52

CSM Magazine

JANUARY 17, 2024

In today’s fiercely competitive business landscape, establishing a strong brand has become a necessity for businesses of all sizes. A powerful brand sets businesses apart, ignites customer loyalty, and significantly impacts the bottom line.

Brands 52

Brands Advertising Consumers Loyalty 52

ReviewTrackers

MARCH 21, 2017

Given the realities of today’s customer-led market and real-time customer feedback , it’s more critical than ever for brands to track, monitor, and listen to what customers are saying online. But it’s time-consuming, and there’s no guarantee that you’ll be able to cover all your bases as well as respond to customers in a timely manner.

Social Media 101

Social Media Tools Brands Analytics 101

SurveySensum

APRIL 1, 2024

Trust in a brand is not merely beneficial; it is crucial for a startup’s survival and growth. Research indicates a customer trust directly correlates with brand loyalty. And loyal customers make purchases 90% more often and are inclined to spend more during each transaction, contributing to better cash flow for the brand.

Brands 52

Brands Case Study Social Media Feedback 52

Doing CX Right

FEBRUARY 12, 2024

Uncover what sways consumer loyalty and actionable strategies. The post The Great Debate: Price Versus Customer Service in Securing Brand Loyalty appeared first on Doing CX Right. Does price and deals win repeat business or customer service experiences? Read expert views now.

Loyalty 64

Loyalty Brands Customer Service Strategy 64

SurveySparrow

OCTOBER 8, 2023

An AI survey tool is a sophisticated software application infused with artificial intelligence algorithms. With the power of AI, these tools provide businesses, researchers, and organizations with the ability to create intelligent, dynamic surveys that adapt to respondents’ inputs, ensuring a more personalized and engaging experience.

Tools 52

Tools Survey Customer Experience Analysis 52

SurveySparrow

JULY 31, 2023

Did you know that advances in artificial intelligence are changing the way brands gather and activate consumer insights? AI in market research has become a game-changer, empowering businesses to delve deeper into consumer behaviors, preferences, and motivations. Reports back this up. Let’s look at the process: 1.

Consumers 52

Consumers Marketing Social Media Analysis 52

Brandwatch CX

FEBRUARY 23, 2024

It is easy to see the use-case for social listening when looking at large consumer brands They have hundreds of thousands, if not millions, of buyers and millions more of potential ones. They have high volumes of online conversation about them, a dedicated social media team to keep an eye on it, and lots of data to find insights.

B2B 52

B2B Brands Social Media Wireless 52