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Brand Portfolio Secrets to Success (The 5 Things You Need to Know)

C3Centricity

How do you know when you have too many variants in your brand portfolio? One of the most popular evergreen posts on C3Centricity is “The Beginners Guide to Brand Portfolio Management.” It is said that the limited choice offered in hard discounters in one of the reasons for their success; it’s not only about lower prices.

Brands 218
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Outsourcing Your Company Websites: Expert Design, Save Time

Magellan Solutions

But here’s the catch—outsourcing company websites to experts might just be the secret sauce you’ve been missing. They will handle everything from concept to launch, ensuring your site reflects your brand and boosts your business. Outsource your website design to experts so you can focus on your strengths. Pretty neat?

Company 52
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Top 20 Most Popular Customer Centricity Posts of 2020

C3Centricity

Five Rules of Customer Observation for Greater Success. Again filled with great examples, this article will guide you in connecting with your users after purchase and how to keep them loyal to your brand. #6. Brand Portfolio Secrets to Success (5 Things You Need to Know). Should it be Both?

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Top 20 Most Popular Customer Centricity Articles of 2020

C3Centricity

Five Rules of Customer Observation for Greater Success. From thinking about buying the category to successfully turning purchasers into raving fans of our brands, this will improve your own customer journey mapping and guide you in correcting any weak spots in it. #5. Many people were working from home this year, were you?

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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.

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Tips for Transforming to a Customer-Centric Company Culture

ECXO

It is the customer experiences that drive customer satisfaction, customer retention, customer life time value, enhanced brand image, recommendations and revenue. SHARE ARTICLE. Share on facebook. Share on twitter. Share on linkedin. Share on email. Share on whatsapp. Tips for Transforming to a Customer-Centric Company Culture. Kirsti Laasio.

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How to Focus on Customer Service to Grow Your Business in 2020

ProProfs Chat

It’s no secret that customer service is an essential aspect of every business. In fact, customers who are engaged with a brand represent a 23% premium in share of profitability, revenue, and relationship growth. That said, many companies overlook their customer experience, and they don’t often consider it an ROI generating metric.