Eptica

JANUARY 9, 2022

Date: Monday, January 10, 2022 Author: Pauline Ashenden - Demand Generation Manager Highlights from our customer service blog in 2021. Our parent company Enghouse Interactive has done just this by collecting the top posts on its 2021 blog, providing insight for the year ahead. Read the article on its blog here.

Customer Service 123

Customer Service Call Recording Trends Interaction 123

Calabrio

NOVEMBER 25, 2020

This guest post is authored by Steven Kaish , SVP, Product Marketing & Technical Partners at Glia. The next blog in this series will go into more detail on how to develop key roles within your contact center to stay ahead of constant change. In the next blog, we’ll discuss how to make those roles more strategic.

Contact Center 306

Contact Center Self Service Analytics Banking 306

Optimove

APRIL 23, 2024

Re-engage your churned customers with this guide Download Now Why it Matters: The 2024 Optimove Insights Report on Marketing Fatigue provides crucial insights for marketers. Key takeaways: Excessive and irrelevant marketing messages overwhelm consumers, leading to increased unsubscribes. citizens in January 2024.

Marketing 59

Marketing Survey Report Consumers 59

DemandJump

JUNE 9, 2022

Bringing in new customers can be easier if you have a blog attached to your website. In fact, companies with blogs bring 55% more traffic to their websites when found organically through Google. Not only that, but websites with blogs have a whopping 434% more indexed pages. Blogging is the way of the marketing future!

Sales 98

Sales Marketing Industry Strategy 98

Storyminers

NOVEMBER 5, 2020

In this category of Storyminers’ blog, we talk about the client-facing and back-end tools that have helped us create our clients’ experiences. At Storyminers, we believe the definition of marketing has changed from selling to finding. It used to be the marketer’s responsibility to find prospects for the sales team.

Strategy 264

Strategy Marketing Exercises Tools 264

Blueshift

JULY 10, 2023

Join us for the month of July as we celebrate the remarkable impact of AI on the world of marketing. Throughout July, we will dive into the power of AI marketing, showcasing real-world examples, success stories, insights, and the latest advancements.

Marketing 40

Marketing Analytics Strategy Interaction 40

Comm100

MAY 31, 2023

They must start looking at new marketing strategies to increase enrollment, adopting the latest technologies and better understanding what today’s students really want. This blog will explore five marketing strategies to increase enrollment that are cost-effective, proven, and easy to adopt.

Strategy 174

Strategy Marketing Financial Advertising 174

BirdEye

NOVEMBER 21, 2023

Amidst these challenges, the last thing you want to waste your time on is unrealistic and time-consuming digital marketing strategies that give you no results. This blog stands apart as a non-overwhelming guide, no-fluff, just actionable insights, offering a streamlined approach to interior design marketing.

Marketing 110

Marketing Social Media Advertising Tips 110

Storyminers

MAY 27, 2020

Storyminers is quite proud to be included in Chattermill’s top 50 of their: The Top 100 Customer Experience Blogs You Need to Be Reading. They pooled together a list of over 300 blog sites and ranked them based on quality of content and relevancy to customer experience / technology. It’s not about the most ‘likes’ and ‘shares’.

Case Study 147

Case Study Comparison Analytics Study 147

SmartMessage Blog

DECEMBER 27, 2021

In the light of statistics, we can clearly state that email marketing is here to stay. The demand for marketing automation continues while chatbots are more engaged with business life. Here are the top 2021 blog posts from SmartMessage. Benefits of Email Marketing For Your Business. Omnichannel Marketing and the Pandemic.

Omni-Channel 75

Omni-Channel Tips Chatbots Communication 75

Blake Morgan

JANUARY 20, 2022

These 30 top blogs cover a wide variety of CX-related topics, from creating a customer-centric culture to refining the contact center or delivering personalized experiences. These blogs are powerful resources to keep you up to date on the ever-changing CX industry. On her blog, Denise shares insights and case studies from big brands.

Case Study 96

Case Study Customer Journeys Competitive Advantage Customer Centricity 96

Genroe

APRIL 22, 2019

Google’s search algorithm has been through an update and we’ve learned a lot from reading up on what other experts in the marketing […]. The post The Best B2B Marketing Blogs to Follow appeared first on Genroe.

B2B 72

B2B Marketing Engagement 72

DemandJump

NOVEMBER 24, 2020

Content marketing blogs have the capability to bring in new and repeat customers alike to any business’ website. That makes them a pivotal component to any content marketing strategy. million new blog posts published each day. It’s even estimated that WordPress alone sees an average of 2.75

Marketing 98

Marketing Strategy Consumers Customers 98

BirdEye

NOVEMBER 30, 2023

With the right travel agency marketing strategy, travel agents and businesses can attract the ideal client to their business and grow rapidly. This blog post is the complete guide for travel agencies to unlock opportunities, grow their business, and use the best marketing strategies to reach their clients.

Travel 109

Travel Marketing Social Media Hotels 109

CSM Magazine

JULY 17, 2023

If you are a business owner that does not have a blog, it is time to change that. Now that we have that out of the way, let’s cover the most important advantages of having a blog. Later on, we will also give you some tips on how to blog effectively. Later on, we will also give you some tips on how to blog effectively.

Competitive Advantage 52

Competitive Advantage Tips Entertainment Social Media 52

Eptica

JANUARY 5, 2021

Date: Tuesday, January 5, 2021 Author: Pauline Ashenden - Demand Generation Manager Reviewing 2020 – our top blog posts from last year. blog post here ?on on the Enghouse Interactive blog. blog post here ?on on the Enghouse Interactive blog. Published on: January 05, 2021. Read the full?blog Read the full?blog

Self Service 104

Self Service Trends Video Interaction 104

SAP Customer Experience

SEPTEMBER 29, 2023

To make sure these blog posts reach the right audience, you should use the SAP Managed Tags. These tags will display your blog posts on the right community pages. The SAP Customer Experience ecosystem is growing and so are the experts sharing their knowledge back to the community. What are.

Customer Experience 76

Customer Experience How To Customers Management 76

Blueshift

JULY 25, 2023

AI continues to make a significant impact in the marketing world, revolutionizing the way marketers operate and achieve their goals. Today’s modern marketers are taking advantage of AI to streamline processes, optimize strategies, and enhance customer experiences.

Examples 98

Examples Marketing Strategy Data 98

kommunicate

AUGUST 11, 2023

Last Updated on August 11, 2023 The Cryptocurrency Market Today Cryptocurrency is the currency of the future. The value of the global cryptocurrency market is currently close to $1.2 Bitcoin and Ethereum are the 2 most traded currencies in the crypto market today. The value of the bitcoin market [.]

Chatbots 98

Chatbots Marketing Report Case Study 98

Magellan Solutions

AUGUST 23, 2023

The marketing landscape is changing due to the evolution of Artificial Intelligence (AI). AI has transformed marketing strategies and is a powerful tool. AI marketing tools are shaping the future of marketing. Initially, AI simplified tasks such as email marketing and social media scheduling.

Tools 98

Tools Marketing Social Media Advertising 98

Blueshift

NOVEMBER 28, 2023

At its core, marketing audience segmentation is about harnessing data to divide your audience into distinct subgroups with shared characteristics, enabling you to deliver tailored marketing strategies. In one of our previous blogs, we discussed various types of audience segmentation with examples of each.

Marketing 52

Marketing Advertising Analytics Survey 52

BirdEye

FEBRUARY 13, 2024

With nearly 50% of people being unclear about the benefits of chiropractic care, the importance of chiropractor marketing cannot be overstated. As more healthcare seekers go online first, chiropractors need to get their digital marketing strategy right. Table of contents Why do chiropractors need marketing?

Marketing 58

Marketing Social Media How To Healthcare 58

Merkle

JULY 7, 2022

In a recent blog post, we wrote about the importance of comprehensive data capture in B2B marketing and how to create a value exchange for buyers that would enable that data acquisition.

B2B 111

B2B Data Marketing How To 111

Retently

NOVEMBER 17, 2023

From tracking the real, long-term results of a campaign to judging the potential for customers to refer your company to their friends and colleagues, Net Promoter Score is a versatile metric that belongs in any marketing manager or consultant’s arsenal. This gives you a Net Promoter Score that serves as a customer satisfaction baseline.

Net Promoter Score 78

Net Promoter Score NPS Marketing Effort Score 78

Call Experts

DECEMBER 29, 2022

Welcome to a roundup of our top-performing customer service blogs of 2022! Blogging is a powerful way to share ideas, trends, and strategies in your industry. The best blogs are not only informative but also fun to read. Call Experts Top 5 Customer Service Blogs of 2022 . Read more at this blog !

Customer Service 52

Customer Service Contact Center Customers Trends 52

Optimove

SEPTEMBER 24, 2020

The Importance of Contextualizing Realtime Player Marketing – Part I. The Importance of Contextualizing Realtime Player Marketing – Part II. Making the Internal Case for a Marketing Orchestration Engine. The Methodologies of Marketing Orchestration – Part I. Making the Internal Case for a Marketing Orchestration Engine.

Sports 53

Sports CRM ROI Groups 53

DemandJump

DECEMBER 21, 2022

Digital marketing is the perfect fit for a Software-as-a-Service (SaaS) business. Since SaaS products are used in the digital landscape, focusing on digital marketing is the right way to reach a SaaS company’s target audience. In this blog, we’ll focus specifically on SaaS content marketing.

Marketing 98

Marketing Software 98

BirdEye

APRIL 28, 2023

If so, then effective insurance marketing strategies are the way to go. In this blog post, we’ll be discussing seven different strategies that can help you boost your business’s profits and get the most out of every client interaction. You can also expand your referral program through affiliate marketing.

Insurance 98

Insurance Strategy Marketing Social Media 98

Fox Metrics

AUGUST 14, 2020

However, maximizing your investment in analytics requires being up to date with industry trends and acquiring new tools to grow your market share. Google Marketing Platform (previously Google Analytics Solutions) 4. FoxMetrics Blog 5. Moz Blog – Analytics 10. The Forrester Research Blog 11. Analytic talk 3.

Analytics 93

Analytics Data Social Media Analysis 93

Very Best Service

JANUARY 26, 2024

Making Marketing and Customer Service Work Together Image by DALL·E 3 Imagine this: your marketing team crafts a beautiful campaign, promising the world to potential customers. That is the painful reality when marketing and customer service operate in silos. The result? A bitter mess that nobody enjoys. Here's how: 1.

Customer Service 52

Customer Service Marketing Touchpoint Loyalty 52

2020 Research

OCTOBER 18, 2023

During Sago’s recent webinar, “ Harnessing AI in Research: A Roadmap to the Future ,” Raj Manocha, Chief Client Officer of Sago, delved into the current state of AI in market research and how to leverage its capabilities to enhance insights and drive forward-thinking strategies.

Marketing 108

Marketing Healthcare Analysis Case Study 108

ChurnZero

DECEMBER 9, 2020

If you’re eager to learn more about the Customer Success space too, we’ve compiled a list of industry blogs you should follow and bookmark that can help provide you with all the insights, strategies and guidance you need. Must-Read Customer Success Blogs. The Success League Blog. Tri Tuns Blog. SuccessCOACHING Blog.

Customer Success 98

Customer Success Consulting Metrics Customer Centricity 98

BirdEye

MAY 3, 2023

Marketing objectives are actions that’ll help you achieve your marketing goals. In this blog, we’ll share some strategies for setting effective marketing objectives to reach your desired results. And an effective marketing objective starts with strategies for each of these more manageable elements.

Strategy 98

Strategy Marketing Social Media Net Promoter Score 98

Oracle

AUGUST 4, 2021

After 4 years of fun, 750+ articles, 200+ videos, and 70 cartoons, SmarterCX.com content is moving to our Oracle blogs ! But don’t worry–we’re still committed to creating great content for you, and with you, on our Oracle Customer Experience blog , Oracle Marketing blog , and Oracle Advertising blog !

Advertising 75

Advertising Customer Experience B2B Tips 75

Optimove

APRIL 15, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it matters: Position-less marketing is crucial for marketers as it enables them to leverage the rapidly changing digital landscape, fostering agility, innovation, and collaboration within their teams.

Marketing 59

Marketing Sports Multi-Channel CRM 59

SmartMessage Blog

FEBRUARY 11, 2024

What is a Target Market? Target Market refers to a specific group of consumers at whom a company aims its products and services. Companies often conduct extensive research to identify the demographic, geographic, and psychographic characteristics of their target market. What is Market Segmentation? Why is it Important?

Marketing 52

Marketing Return on Investment ROI Resources 52

SmartMessage Blog

FEBRUARY 11, 2024

What is a Target Market? Target Market refers to a specific group of consumers at whom a company aims its products and services. Companies often conduct extensive research to identify the demographic, geographic, and psychographic characteristics of their target market. What is Market Segmentation? Why is it Important?

Marketing 52

Marketing Return on Investment ROI Resources 52