BirdEye

MARCH 24, 2023

In this guide, we’ll provide you with the tools, tips, and strategies you need to thrive in the year ahead. This is a secret weapon that leading businesses use to transform satisfied customers into repeat businesses and zero-cost brand ambassadors. Stay in touch with existing customers post-sale to nurture relationships.

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BirdEye

JANUARY 25, 2024

You’ll learn: What automated review sharing is The benefits of sharing reviews on social media Tips for optimizing your automated review sharing strategy Table of contents The importance of online reviews What is automated review sharing? According to our data: Businesses received an average of 66 new Google reviews per location in 2023.

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Social Media Brands How To Multi-Channel 110

BirdEye

OCTOBER 19, 2023

Platforms like Google, social media sites, and restaurant review sites introduce you to potential customers who help grow your business. Also, you can use our tips below to reach your visibility goals. Read more insightful findings in our guide about the Impact of online reviews on multi-location businesses in 2023.

Marketing 64

Marketing Strategy Social Media Multi-Channel 64

BirdEye

NOVEMBER 21, 2023

5 SEO tips for interior designers to enhance online visibility How to leverage social media for interior design marketing? Pro tip: Leverage Birdeye’s business Listing management platform to show up where your customers search 3. Ensure mobile responsiveness for a seamless experience on various devices.

Marketing 111

Marketing Social Media Advertising Tips 111

Lumoa

APRIL 28, 2024

Qualtrics launched their generative AI XM/os2 in 2023 and announced that they are investing $500 million in AI innovation over the next four years. You will spend a lot of time talking to your Customer Support team to do surveys, make changes in your dashboard, or customize your reports.

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Self Service Customer Journeys Analysis Feedback 208

BirdEye

DECEMBER 25, 2023

Let’s get your Facebook page management in order! Are you looking for a quick way to claim an unofficial Facebook Business Page in 2023? As of December 2023, here’s how you can do it 1. Before 2023, Facebook offered a method to claim an unofficial Facebook page by clicking the ‘Is this your business’ button.

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How To Social Media Report Management 59

ShepHyken

FEBRUARY 19, 2023

Jeff Toister’s Top Tips for Crafting a Successful Customer Culture by Melanie Mingas (CX Network) CX author and keynote speaker Jeff Toister offers his advice for customer experience managers looking to create a winning customer culture.

Customer Service 62

Customer Service Chatbots Culture Customer Service Training 62

BirdEye

MAY 3, 2023

You can leverage social media to: Share educational content with your audience Promote brand identity and build a loyal following Interact with your customers Build online communities Boost visibility for your brand’s upcoming product launches, events, discount campaigns, and more. of marketers will invest in content marketing in 2023.

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BirdEye

OCTOBER 30, 2023

Here are a few things you can do: Research and survey to identify preferred social networks Focus efforts on the platforms your local audience uses the most Tailor your content to suit the platform’s format and audience Pro tip: Never shy away from asking walk-in customers about which platforms they use so you build a 1:1 connection with them.

Social Media 59

Social Media Marketing Advertising Video 59

BirdEye

JULY 6, 2023

Benefits of review aggregators Limitation of review aggregators Important review aggregators for your business in 2023 FAQs about review aggregators Managing online reviews with Birdeye What is a review aggregator? Fake or inauthentic reviews can mislead potential customers and unfairly represent your business in a negative light.

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Social Media Software Feedback Consumers 98

BirdEye

DECEMBER 28, 2023

billion in 2023 and is forecasted to reach around USD 13 billion by 2032 , growing at a CAGR of 20.8%? This blog covers everything you need about geofencing marketing and how to tap into local customers and establish your authority. Table of contents What is geofencing marketing? Why geofencing marketing is important for your business?

Marketing 59

Marketing Advertising Social Media Tips 59

BirdEye

OCTOBER 12, 2023

That’s what Jay Baer, Customer Experience & Digital Marketing Expert and the author of the book, Hug Your Haters, told us in Birdeye View 2023. Human psychology proves that a customer is likelier to share a bad review than a good one because we tend to feel the negative experience more intensely.

Feedback 59

Feedback Consumers Customers User Experience 59

BirdEye

APRIL 14, 2023

We’ll dive into why accounting software is a game-changer and share insider tips for choosing the best accounting software for small business models like yours. Embark on this informative journey with us, and let’s find the perfect accounting software to boost your business’s financial management and growth.

Software 98

Software Financial Banking e-support 98

BirdEye

JUNE 20, 2023

Google is becoming a top choice for product searches in 2023. With Google Shopping rapidly increasing in popularity, now is the time to create your product listings on the platform and attract new customers to your business. Let us take a look at how it works and explore the top 10 tips to improve Google Shopping ranking.

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How To Guidelines Advertising Ecommerce 98

BirdEye

NOVEMBER 10, 2023

Genesis Counseling Center faced this challenge head-on and embraced the power of AI for reputation management to manage its customer communications. Watch customer experience expert Jay Baer's keynote on how hugging your haters can strengthen your brand’s reputation, exclusively at Birdeye VIEW 2023!

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Communication Chatbots Conference Customers 59

BirdEye

APRIL 17, 2023

Another study indicates that 75% of organizations that sell directly to consumers will offer subscription services by 2023. This article explores the world of subscription business models, including its benefits and tips for building one. Incentivize loyalty with renewal discounts and special offers for existing customers.

Customer Retention 98

Customer Retention Consumers Strategy Tips 98

BirdEye

JULY 11, 2023

How to write captivating Instagram captions for your business Measuring your success on Instagram FAQs about Instagram captions Download our free 2023 social media toolkit What is an Instagram caption? Increase followers – Follow us for more tips and exclusive offers. Boost your sales – Order now and get 20% off.

Social Media 40

Social Media Video Examples Brands 40

BirdEye

NOVEMBER 8, 2023

In this comprehensive guide, you’ll know: What makes these 41 websites the best eCommerce review platforms Secrets of eCommerce customer and business review sites The best review websites in 2023 How to get more loyal customers 3 reasons how customer reviews improve your business’s SEO Table of contents What are eCommerce review sites?

Ecommerce 59

Ecommerce Travel Hotels Social Media 59

BirdEye

APRIL 6, 2023

If you’re passionate about starting a new business in 2023, here’s a list of business opportunities to explore. The idea you choose should solve a customer problem or improve an existing product or service offering. The post 37 best business opportunities to explore in 2023 appeared first on Birdeye Customer Experience Management.

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Insurance Social Media Transportation Consulting 98

BirdEye

FEBRUARY 21, 2023

To learn how to attract more engagement for your Facebook posts, check out our blog post How to get more Facebook likes: 12 tips that really work. YouTube statistics General stats As of 2023, there are about 2.6 Reports show that nearly 5 billion people use social media around the world as of January 2023. females than males.

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Social Media Marketing Advertising Video 98

BirdEye

NOVEMBER 29, 2023

Online reviews, virtual try-ons, and augmented reality experiences have become integral parts of the furniture shopping journey. Verified profiles increase trust and accessibility for potential customers actively searching for furniture. Your tip: Offer a seamless and trustworthy experience for customers.

Trends 59

Trends Tips Tools Marketing 59

BirdEye

MAY 11, 2023

Here are quick tips to help you improve local SEO and outshine your competitors: Consistently display your Name, Address, and Phone Number (NAP) on your website so potential clients can find you online. Experiment with various lead generation methods and develop a strategy to double down on those that work best for you.

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Social Media How To Return on Investment ROI 98

BirdEye

JUNE 12, 2023

Local SEO ranking factors Local SEO keyword research Local SEO tips and best practices Local SEO Tools Frequently asked questions about local SEO What is local SEO? Your NAP information must be correct and follow tips to ensure you rank highly in local search results, as Google also relies on these reviews to inform its search results.

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Analysis Social Media Tips Tools 52

BirdEye

OCTOBER 20, 2023

Meta updated this process in 2023, making it a bit more complicated, but we have the exact breakdown of the process to help you do that. How to deactivate Facebook Messenger for business on mobile (iPhone and Android) As of 2023, businesses cannot deactivate their Facebook Messenger account alone.

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Tips Social Media How To Communication 64

BirdEye

OCTOBER 26, 2023

You have to ensure, ‘Are your customers talking about you, and are they talking about you consistently? You have to answer, ‘Are we integrating with your customer experience management platform in a way that is a high touch frequency? So that’s where integrations come in.

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Brands Multi-Channel Consulting Report 116

SurveySensum

NOVEMBER 7, 2023

That’s why this should come as no surprise that the quality of mobile customer experience you provide to your customers has a profound impact on satisfaction, loyalty, and overall business performance. Well, you can start by scrolling down and exploring the 9 proven ways to improve your mobile customer experience.

Self Service 52

Self Service Customer Experience Multi-Channel e-support 52

BirdEye

DECEMBER 8, 2023

billion in 2023 alone. However, a robust and effective carpet cleaning marketing strategy is pivotal in making your business stand out and attract customers. We guide you with practical and actionable tips and suggest ad ideas, tactics, and strategies to boost the profitability of your carpet cleaning business.

Tips 59

Tips Strategy Marketing Social Media 59

BirdEye

OCTOBER 16, 2023

Also, you use a lot of different tools for how you engage with customers. I don’t know if you want to share those secrets but what are some tips for how you stay in touch with and stay top of mind with your customers? The post Growing your Agency with Birdeye appeared first on Birdeye Customer Experience Management.

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Omni-Channel Multi-Channel Social Media Communication 64

BirdEye

JANUARY 6, 2023

Key tips for mastering Facebook’s algorithm: Focus on building connections to reach even more followers. Key tips for success with Twitter’s algorithm: Post consistently. Key tips for success with Instagram’s algorithm: Use new features like Carousels, Reels, and Stories to boost engagement. Use live videos. Build your network.

Social Media 19

Social Media Video Sports Trends 19

BirdEye

FEBRUARY 27, 2024

Build customer loyalty in a particular location by running targeted campaigns. billion dollars in 2023 as per their mid-year report. This data should inform you what your customers like about you, their pain points, and why they chose you over competitors. How much does the average car dealership spend on advertising?

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Advertising Automotive Social Media Multi-Channel 64

BirdEye

MARCH 11, 2024

This blog will guide you through selecting, analyzing, and optimizing hashtags to attract your ideal customers. We also share: 42 platform-specific business hashtags you must use to grow exponentially How to create a memorable hashtag strategy Tips to implement to make your hashtags go viral, and many more! Watch the Free Demo Now.

Social Media 72

Social Media Trends Analytics Connections 72

BirdEye

JULY 3, 2023

billion by 2023. Common channels for affiliate marketing Tips for affiliate marketing success How do you track affiliate marketing success? Tips for affiliate marketing success Below we break down the top affiliate marketing tips to help you begin your journey toward a successful campaign. How do affiliates make money?

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Sales Marketing Social Media Video 98

BirdEye

OCTOBER 17, 2023

In 2023, AI has made significant developments, particularly in branding. It has helped marketers enhance and streamline the brand-building process by enabling personalization, automating content creation, and providing valuable customer insights. All of these elements collectively contribute to solid online reputation management.

Brands 59

Brands Social Media Multi-Channel Tools 59

BirdEye

AUGUST 29, 2023

But as of July 2023, Instagram Subscriptions are available to all eligible creators in the following regions: Australia Brazil Canada France Germany Italy Japan Mexico Spain United Kingdom United States How to launch your Instagram Subscriptions? Which countries currently have Instagram Subscriptions?

Social Media 105

Social Media Connections Tips Brands 105

BirdEye

AUGUST 18, 2023

Below we provide our best practice tips for Google posts and your Google business profile in general. Optimize your photos This tip is number one on our list for a reason. The post The complete guide to Google Posts appeared first on Birdeye Customer Experience Management. How to track Google Posts performance?

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Social Media Guidelines Policies Tips 52

BirdEye

MARCH 29, 2023

Pro Tip: Track brand mentions and interact with customers already engaging with your brand to boost the reach further. TikTok is the platform with the highest engagement rate of 4.25% as of 2023. The post How to use social media engagement for more leads appeared first on Birdeye Customer Experience Management.

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Social Media Engagement How To Metrics 98

BirdEye

MARCH 7, 2023

Research predicts that the number of people using social media will grow to about 5 billion in 2023. With this dramatic growth, it only makes sense for companies to create and manage their social media pages on top platforms like Facebook, YouTube, Twitter, LinkedIn, and Pinterest. Great visuals People love visuals.

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Social Media Tips Multi-Channel Infographics 94