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EnviroVent Boosts Productvity with BigChange Field Service Tech

CSM Magazine

Since implementing the 6-in-1 cloud based solution, EnviroVent has reduced the number of ‘no-access’ visits from 15 percent to below 5 percent and has reduced routine reporting tasks by more than 75 percent. Before switching to BigChange in 2023, EnviroVent used a server-based field service system and separate vehicle tracking.

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Green Spark Environmental Cleans Up Job Management with BigChange

CSM Magazine

Long before BigChange, Green Spark relied on spreadsheets and e-mails, as did most companies at the time, but the need to scale and grow led to the search for improvement. More process driven information captured in the field improves quality control, and speeds up accurate customer reporting.

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Top 17 Healthcare Call Center Companies in 2021

Magellan Solutions

As the number of patients grows, so does the need for additional, yet cost-effective support, in various healthcare institutions. Support for: • Coverage review determinations. Billing & Payment Support. • Self-service & website support. Mail-order Rx support. Decision Support Tool Management.

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Our HIPAA-Compliant Answering Service: Your Healthcare Ally

Call Experts

Reporting and Incident Response In the event of a security incident or data breach, timely reporting and incident response are crucial. Call Experts has protocols for reporting and responding to security incidents, ensuring that any breaches are promptly and appropriately addressed, as HIPAA requires. What You Need to Know.

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3 Live Chat Tips to Improve Your Online Customer Support

Velaro

As more customers turn to online shopping, occasionally reviewing and refreshing your online customer support practices is a good idea. In a report by BI Intelligence , it was found that in 2013 up to 74% of online shopping carts were abandoned, totaling more than $4 billion in product abandonment!

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BigChange Field Service Tech Boosts Providor’s Smart Meter Business

CSM Magazine

With 250 mobile engineers the company installs, maintains and repairs metering systems in domestic and commercial properties for UK energy suppliers including Scottish Power, Octopus, EDF Energy, and E Gas and Electricity. About BigChange .

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Litigation Outsourcing Service: How Can They Help Your Law Firm?

Magellan Solutions

Offshoring legal works provides several key advantages such as: Best Value Support System. E-Discovery/Managed Review. Review is the combination of the e-discovery efforts. E-Discovery is not a one-way process. You need to start with the E-Discovery Reference Model (EDRM). Offshore litigation grows in popularity.