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Part 2: How Customer Support Drives and Grows Recurring Revenues

Team Support

Define service sales policies and processes to enable rapid, accurate service quotes based on customer needs and aligned with established pricing and policy guidelines. Remember, for many technology companies, 70% or more of revenue comes from existing customers.

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Demonstrating socioeconomic impact – a historical perspective of ancient wisdom and modern challenges

Clarivate

In addition to the ‘internal’ criteria of excellence, timeliness and pervasiveness, these externalities were: exploitability – potential for nationally profitable industrial or commercial use; applicability – potential for social, environmental or policy use; and significance for education and training.

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Celebrating Highly Cited Researchers: National Cheng Kung University, Taiwan

Clarivate

In 2004, way before the greenhouse effect became a major focus and the concept of the circular economy emerged, Chang published the world’s first research paper on a zero-carbon emission biomass energy production system that uses microalgae as a carbon sink. Today, we speak with National Cheng Kung University (NCKU) in Taiwan.

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10 Examples of Bad Outsourcing and How to Avoid Them

Magellan Solutions

Due to the exponential rise of information technology (IT) over the past ten years, it is now necessary to offer IT goods and services using ever-cheaper methods. In 2004, J.P. in 2004, the bank decided to dissolve the agreement. EDS reported a $153 million loss at the end of the third quarter of 2004. CASE STUDY.

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A Closer Look at MiFID II Recording Requirements

Avaya

This EU legislation serves as a much-needed upgrade from the original MiFID, enacted in 2004, and addresses key issues that resulted from the 2008 global financial crisis. Under the 2004 MiFID directive, there was no mandatory requirement to record communications involving client orders. Recording Regulations: Raising the Bar.

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Company-Wide Commitment Is Needed to Lead Customer Service Innovation

CSM Magazine

What customer experience cries out for is a kind of leadership that comes from building a corporate culture in which everyone embraces and endorses the concept, rather than feeling like it’s a forced corporate ‘policy’. This includes the top 30 airports within the USA and 15 airports within the UK.

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We are proud of this state-of-the-art agreement.

Wired and Dangerous

You must simply make sure that description/cancellation policy/house rules/damage deposit/discounts for longer stays etc are clear and set before accepting any bookings. Further contract farming is viewed as a tool to provide technology, extension service, and financial credit and assured market to the farmers.