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Part 2: How Customer Support Drives and Grows Recurring Revenues

Team Support

Define service sales policies and processes to enable rapid, accurate service quotes based on customer needs and aligned with established pricing and policy guidelines. Founded in 2004, the organization works with the world’s leading technology companies to transform and optimize service outcomes.

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10 Examples of Bad Outsourcing and How to Avoid Them

Magellan Solutions

In 2004, J.P. in 2004, the bank decided to dissolve the agreement. Due to its inability to pay its debts, EDS had paid off more than $500 million in lost assets by 2004. EDS reported a $153 million loss at the end of the third quarter of 2004. CASE STUDY. Morgan Chase & Co. Following the takeover of Bank One Corp.

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Celebrating Highly Cited Researchers: National Cheng Kung University, Taiwan

Clarivate

In 2004, way before the greenhouse effect became a major focus and the concept of the circular economy emerged, Chang published the world’s first research paper on a zero-carbon emission biomass energy production system that uses microalgae as a carbon sink. Today, we speak with National Cheng Kung University (NCKU) in Taiwan.

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Travel in the time of Coronavirus – Your rights explained

Helen Dewdney

You are legally entitled to a full refund under Regulation (EC) No 261/2004 and under IATA regulations for companies which are IATA members. ABTA wants to see changes in policy that would strengthen the regulatory basis and extend the window for Refund Credit Notes. Even your annual policy is unlikely to cover you.

Travel 108
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MiFID II: What Do You Need to Know?

Avaya

An original MiFID was enacted in 2004, prior to the 2008 global financial crisis. The first fine for non-compliance of the 2004 MiFID directive was given out to Barclays for inaccurate transaction reporting. Ad hoc changes were made by individual countries to address issues that resulted from the crisis. Barclays’ fines totaled £2.45

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A Closer Look at MiFID II Recording Requirements

Avaya

This EU legislation serves as a much-needed upgrade from the original MiFID, enacted in 2004, and addresses key issues that resulted from the 2008 global financial crisis. Under the 2004 MiFID directive, there was no mandatory requirement to record communications involving client orders. Recording Regulations: Raising the Bar.

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Travel in the time of Coronavirus – Your rights explained

Helen Dewdney

You are legally entitled to a full refund under Regulation (EC) No 261/2004 and under IATA regulations for companies which are IATA members. ABTA wants to see changes in policy that would strengthen the regulatory basis and extend the window for Refund Credit Notes. Even your annual policy is unlikely to cover you.

Travel 108