Feedbackly
OCTOBER 10, 2023
Join us on November 1st to hear about how to maximize the outcome of customer experience personalization. It is great, but it is now time to learn how to maximize the success – more conversions, more revenue, more loyal customers.
InMoment XI
JANUARY 27, 2020
Learn to identify customer expectations, pain points, and more by listening to our MarizCX Webinar on Wednesday, January 29th. Join experts Jennifer Passini and Frank Leinweber as they explain how to enhance the value of your customer journey mapping program. Are You Curious About Which Experiences Matter Most to Your Customers?
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Lumoa
MARCH 6, 2023
Garen Di Bernardo, Product Marketing Manager for Lumoa- a feedback analytics platform- provided some valuable tips on how to read customer conversations in an insightful webinar. Understanding how to read this feedback is essential, so time isn’t wasted in guessing and sifting through unnecessary information.
Lumoa
MARCH 6, 2023
Garen Di Bernardo, Product Marketing Manager for Lumoa- a feedback analytics platform- provided some valuable tips on how to read customer conversations in an insightful webinar. Understanding how to read this feedback is essential, so time isn’t wasted in guessing and sifting through unnecessary information.
Speaker: Steve Pappas, Chief Strategist, Startup and Early Stage Growth Advisor, Keynote Speaker, CX Podcaster
This webinar with CX master Steve Pappas will unravel how conversational AI is transforming business-customer interactions and contact center operations globally. Register today and receive FREE GIFTS from Steve after the webinar! Don't miss this exclusive event!
Lumoa
DECEMBER 8, 2022
Recently, we organized a webinar about how to integrate public reviews using Lumoa where “that cool guy Garen” showed: How to bring public reviews in Lumoa within minutes. How to identify key pain points that you can immediately tackle to increase the score.
InMoment XI
AUGUST 25, 2023
InMoment recently held a webinar featuring Forrester , an independent, research and advisory firm. Let’s dive into what we covered on our webinar. Setting Up Your CX Program for Success Whether you are a small startup or a large corporation, defining the right size for your CX program is the first step towards success.
Speaker: Shawn Phillips, CCXP, Head of Growth and Innovation
In this exclusive webinar with Shawn Phillips, you'll learn how great organizations are: Using AI tools to go deep into understanding their customers Building unique journeys to ensure customers solve their problems in the way that they want Doing all of this simultaneously with a low cost to serve Don't miss this session!
Speaker: Keith Kmett, Principal CX Advisor at Medallia
Join Keith Kmett, Principal CX Advisor, in this new webinar that will focus on: Understanding CX Orchestration Fundamentals: Gain a solid understanding of what CX orchestration is, its significance in the customer experience landscape, and how it plays a crucial role in shaping customer journeys.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredible opportunities.
Speaker: Dave Seaton, CEO of Seaton CX
Join industry visionary Dave Seaton in this exclusive new webinar as he shares his process for creating compelling customer journey maps using his DARMA method!
Speaker: Diane Magers, Founder and Chief Experience Officer at Experience Catalysts
To gain buy-in from the C-Suite and key stakeholders, it’s crucial to illustrate how Experience Management translates into clear, measurable business results. In this exclusive webinar, Diane Magers will guide you through the journey of aligning your customer and employee experience strategy with financial success.
Speaker: Carrie Melissa Jones Founder, Gather Community Consulting
On August 12th at 12 pm EDT, Carrie Melissa Jones will be sharing the importance of undertaking research whether you are preparing to launch your community or are planning a strategic pivot, and how it can impact cross-organizational value. Make sure you don’t miss out on this incredibly insightful webinar!
Speaker: Adam Cutler, Co-Founder of IBM Design, IBM Distinguished Designer, AI Design
Join Adam Cutler, Co-Founder and Distinguished Designer at IBM Design, to learn how AI can bring growth, and the opportunity for long-lasting connections that help humans thrive. In this webinar, you will learn how: the use of AI can enhance the human experience in customer interactions.
Speaker: Colin Shaw, Founder & CEO, Beyond Philosophy
In this webinar, Colin Shaw, Founder of Beyond Philosophy and recognized by LinkedIn as one of the worlds top 150 business influencers will that you need to embrace the fact that by understanding Customer emotions and psychology you will be able to design an experience that influences Customers decision making and their behaviour.
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