IntouchInsight

OCTOBER 12, 2022

Happy Halloween and happy new features! This month we are happy to announce that we have launched several new features across the Intouch Insight Platform, IntouchCheck™, and IntouchSurvey™.

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2020 Research

JUNE 14, 2023

Maximize your time with respondents and get valuable insights with Breakout Rooms, the latest feature in QualMeeting , a video interview event within QualBoard. Key Features: Simple Controls : Easily start, stop, and manage Breakout Rooms with just a few clicks. The post New Feature: Breakout Rooms appeared first on Sago.

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IntouchInsight

AUGUST 11, 2021

This month, we have launched several new features across LiaCX® and IntouchSurvey™. As summer is winding down and we start to look ahead to the fall, our teams have been working to release continuous enhancements that will make it easier to get more from the tools you use everyday!

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Tools Customer Experience Management Management Customer Experience 156

IntouchInsight

OCTOBER 13, 2021

October is here and so are new product features. We have equipped LiaCX® with several new feature updates that will help you collect, manage, and analyze your data.

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Data Management Measurement Customer Experience 156

AWS Machine Learning

FEBRUARY 13, 2024

Amazon SageMaker Feature Store is a fully managed, purpose-built repository to store, share, and manage features for machine learning (ML) models. Features are inputs to ML models used during training and inference. Features are used repeatedly by multiple teams, and feature quality is critical to ensure a highly accurate model.

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Groups Government Resources Consumers 107

IntouchInsight

DECEMBER 13, 2021

Happy holidays and happy new feature releases! This month we have added several new features and product enhancements to the Intouch Platform and IntouchCheck™.

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Lumoa

APRIL 14, 2019

New features are available in Lumoa. The update includes new and improved features such as; a new and fresh dashboard design, new timeline chart and new and easier time range selectors. Feed generated with FetchRSS )

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AWS Machine Learning

OCTOBER 6, 2023

One such component is a feature store, a tool that stores, shares, and manages features for machine learning (ML) models. Features are the inputs used during training and inference of ML models. A feature store maintains user profile data. A media metadata store keeps the promotion movie list up to date.

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IntouchInsight

SEPTEMBER 15, 2021

We have introduced several new features across our platforms and can’t wait for you to try them out. A new month means new product updates from Intouch Insight.

Customer Experience Management 156

Customer Experience Management Management Customer Experience Customers 156

Team Support

APRIL 17, 2024

When looking at customer support solutions, it's essential to identify features that not only address current needs but are also scalable for future growth and challenges. A live chat feature satisfies this demand by providing real-time assistance, significantly enhancing customer satisfaction. This is where TeamSupport stands out.

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Analytics Customer Satisfaction System Software 52

2020 Research

MARCH 14, 2023

In this blog post, we will explore Qualboard’s Group Discussions feature, one of the platform’s most used f unctions. This feature is ideal for concept testing, experience journeys, hybrid quantitative and qualitative projects, and consumer exploration. Ready to start your first Group Discussion? Get in touch with our team.

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Groups Consumers Consulting Tools 98

2020 Research

AUGUST 16, 2023

One such innovation to enhance your research efforts is the Customized Ping-Back Timing feature in QualMobile. This feature allows you to send follow-up with appropriate questions at specific times correlating to assignments, and is an ideal way to add time-sensitive follow-ups to probe for further insights. Get in touch today!

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Study Innovation Customers Meeting 92

SurveySparrow

JUNE 26, 2023

SurveySparrow’s latest offering, the AI Survey feature, generates surveys in seconds thus saving organizations time and effort. This feature supports a variety of use-cases like customer feedback, employee engagement surveys and market research. The post All about SurveySparrow’s new AI Survey feature appeared first on SurveySparrow.

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Survey Analysis Feedback Customer Relationship Management 93

2020 Research

APRIL 18, 2023

Thankfully, Qualboard , one of Sago’s digital qualitative research tools, offers a Quick Polls feature that provides an easy and efficient way to collect simple quantitative data from users in a qualitative project. Book a consultation The post QualBoard Feature Highlight: Quick Polls appeared first on Sago. What are Quick Polls?

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Consulting Survey Groups Tools 84

2020 Research

AUGUST 29, 2023

The post QualMobile Feature Highlight: Show & Tell appeared first on Sago. They can provide you with more information and help you integrate this powerful tool into your research. Ready to streamline your online research? ​ Get in touch today!

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Video Study Meeting Communication 85

Comm100

SEPTEMBER 19, 2022

Here are three essential AI chatbot features that will help your company improve engagement and customer satisfaction. This feature also aids human agents in taking over repeated and time-consuming discussions. Customization and personalization are two of the most sought-after features in any chatbot development platform.

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Chatbots Abandon Rate Social Media Customer Satisfaction 153

IntouchInsight

JANUARY 26, 2022

With the start of the new year, we have rolled out several new features across our products that will help you to collect and analyze data.

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CSM Magazine

APRIL 17, 2024

The difference between a bot that enhances customer experience and one that frustrates users often lies in its features. Here’s a look at 10 essential chatbot features that ensure your company’s move to AI assistance is a resounding success. But not all bots are created equal.

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Chatbots Multi-Channel Social Media Customer Confidence 52

Steve DiGioia

MAY 28, 2020

The post New Feature – Tips on Thursday appeared first on Steve DiGioia. But most importantly, I hope these tips help you and the customers we serve. ? Like this post? Share it with friends on Twitter and Facebook. I’d love to hear your comments too, leave one below, thanks.

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Tips Leadership Groups Tools 147

GetFeedback

JULY 21, 2020

Learn more about how to prioritize features for your product roadmap using these surveys from GetFeedback.

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Roadmap Survey How To 195

IntouchInsight

JULY 14, 2021

At Intouch Insight, we’re constantly working on rolling out new features that will help you reach the top of your game. We have introduced several new additions across our platforms and can’t wait for you to use them.

Customer Experience Management 156

Customer Experience Management Management Customer Experience Customers 156

SurveySensum

JANUARY 24, 2024

Along with success, Alice also saw a plethora of feature requests from her customers, including her high CLV customers. Initially, Alice was excited about these feature requests from the product feedback surveys. But she knew that blindly implementing every feature request could lead to confusion rather than innovation.

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2020 Research

MAY 16, 2023

This game-changing feature is designed to elevate your qualitative research by enabling more empathetic and responsive follow-up questions. How does Advanced Branching Logic work? This feature is ideal for any research project that involves capturing real-time experiences, whether it be in a store or during product usage.

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Consulting Study Tools Consumers 96

Circular Edge

MARCH 19, 2024

Quest Oracle Community recently hosted JD Edwards Week: Gamechangers, featuring focused panel discussions, customer success stories, Oracle updates, and more. to transform their businesses.

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Case Study Study Customer Expectations Tools 40

Zonka Feedback

APRIL 24, 2023

With Product Feature Requests Forms, understand what your customers want and build the most impactful features. While many SaaS companies struggle with managing and prioritizing product feature requests from customers, Hubspot has excelled in this domain. It mentions that 50% of its new features come from customer feedback.

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Roadmap Feedback Engagement Management 52

SurveySparrow

NOVEMBER 28, 2023

And the Kano Model stands out as a powerful tool for prioritizing features that truly matter to them. The Kano Model, named after its creator, Professor Noriaki Kano, is a framework designed to prioritize and analyze features based on customer satisfaction. Indifferent Needs: Features that don’t significantly sway satisfaction.

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Customer Satisfaction Analysis Roadmap Customer Expectations 52

kommunicate

SEPTEMBER 9, 2022

Zendesk is a well-known, fully-featured client service solution, very popular with businesses looking to improve their customer support strategy. The post Zendesk Features You Must Know in 2022 appeared first on Kommunicate Blog. The Zendesk customer support platform helps enterprises [.].

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Lithium

SEPTEMBER 21, 2023

With powerful new tools and features, the Aurora version empowers users to create more engaging member experiences and fully integrate community into their digital ecosystem. Want to learn more about enabling any of these features? Have any questions about the resources provided? Reach out to your customer success manager.

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Social Media Contact Center Government Video 52

Thematic

MAY 24, 2023

Alongside our generative AI feature Theme Summarizer , our product team have been busy adding updates and improving existing functionality, so you have greater control over your data. We'd expect a feedback taxonomy for Duolingo to have an 'audio lessons' sub-theme, perhaps under a 'features' base theme.

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Analysis Feedback Customer Service Representative Examples 62

SurveyGizmo

OCTOBER 20, 2021

Thanks to customer feedback, we’ve added a new Copy Quota feature to make it easier to copy quotas from one survey to another. This new feature saves you time by removing the need for manual replication. For more information and a detailed description of how to take advantage of this feature, please visit the Copy Quotas documentation.

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