How to Sell to a CFO: 7 Proven Tips for Contact Center Leaders
Playvox
JUNE 6, 2023
As a call center leader looking to sell an investment in WFM software to your CFO, you need to tie your business case and associated return on investment (ROI) to one or more strategic business priorities. How will the investment aid in agent productivity, engagement, and employee retention? Simple enough, right?
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