5 Things We Learned from the Customer Experience Speakers at the Sydney XI Forum
InMoment XI
JUNE 21, 2022
5 Pieces of Advice from Our Customer Experience Speakers. #1: 1: Managing Experiences Is Not Enough—The Future Is Experience Improvement. InMoment’s Global CMO, Kristi Knight , took us through the evolution of customer experience (CX). In doing so, the entire culture of the business is focused on the customer.
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