Qualtrics

FEBRUARY 6, 2019

Product-focused conferences are a great way to gain insights, strategize new ideas, and network with other professionals in your industry. Below are 10 product experience conferences that you should check out for 2019. Design a data-driven product roadmap. The Product Experience Track at X4 Experience Management Summit.

Conference 33

Conference Management Innovation Roadmap 33

Lumoa

AUGUST 23, 2021

Since the pandemic began, however, the challenge has evolved into not just standing out, but instead to effectively pivot, innovate and transform your business. Companies are expecting these changes to be long-lasting and are already making the kinds of investments that ensure they will stick around.

Customer Experience 236

Customer Experience Social Media Video Analytics 236

Alida

SEPTEMBER 22, 2016

Earlier this week, more than 400 professionals in marketing, customer experience, innovation and research gathered in Chicago for the 2016 Customer Intelligence Summit. The two-day annual conference featured keynotes and presentations by some of the world’s leading customer-centric brands. Embrace the authenticity challenge.

Innovation 100

Innovation Marketing Social Media Healthcare 100

Natalie Petouhof

MAY 11, 2016

A client’s CIO had said, “I’ve never had a company pay more attention to my culture and my people and company that what we have experienced with IGATE.” ” IGATE is a new breed of company infusing it’s culture into Capgemini, with the key themes of speed, agility and imagination.

Conference 40

Conference Roadmap Innovation Culture 40

Clarivate

JUNE 26, 2023

The ISPOR Task Force also recently published a guidance document, titled ‘Roadmap for increasing the usefulness and impact of patient-preference studies in decision making in health.’ Data from this work were presented at conferences, including ISPOR.

Data 52

Data Healthcare Roadmap Study 52

Kustomer

JULY 24, 2020

With the coronavirus not ceasing anytime soon, what options do conference attendees have? Now more than ever, companies are searching for technology to deliver on customers’ growing demands. Description : Learn from the most innovative brands in the world. Kustomer Conference. Go virtual! More info here. CCW at Home.

Conference 52

Conference Customer Journeys Roadmap Innovation 52

Talkdesk

NOVEMBER 26, 2019

Additionally, attendees had the exclusive opportunity to preview the new Talkdesk innovation roadmap and updates. End bad customer service with Talkdesk Talkdesk’s industry-leading solutions were showcased in over 100 meetings and customized demos with our stellar sales team and subject matter experts. Raffles galore!

Contact Center 78

Contact Center Roadmap Leadership Conference 78

NetBase

AUGUST 16, 2019

Our NetBase LIVE conferences in Los Angeles and New York will have you in fighting shape to end 2019 on a high note! Spoiler: 50% of consumers have switched a product or service because the company violated their personal values.) And after attending our LA conference, you’ll want more – and we have it. How Warner Bros.

Social Media 62

Social Media Conference Analytics Multi-Channel 62

Natalie Petouhof

MARCH 29, 2016

The opening keynotes gave us insight into some of the new products and innovations. We got to listen to several company’s stories of digital transformation. My fear is most companies will become dinosaurs and become extinct before they realize this is the roadmap to future business success.

Conference 40

Conference Data Roadmap Culture 40

ChurnZero

APRIL 22, 2022

As a Customer Success company, this award couldn’t be closer to our hearts. So, we help you with every aspect of being a CS professional, from using our platform to increasing your influence and impact within your company. We’re not just there because it’s the right way to innovate. this October.

Customer Success 52

Customer Success Roadmap Conference Feedback 52

Circular Edge

JUNE 17, 2020

Here’s part two, where I’m highlighting how CE supports our customers , the JDE community and Quest in showcasing digital success including case studies , product & service innovations, unique giveaways made by companies running JDE , Covid-19 Bingo Fundraiser and more that made this virtual JDE Week experience great!

Resources 52

Resources Case Study Study Conference 52

Circular Edge

MAY 26, 2023

It was a special week for the CE team as well, as we celebrated 20 years of outstanding teamwork, customer success stories, and continuous product and service innovations! We also explored some of the hundreds of use cases across JDE and beyond , including PlanIQ for advanced work order scheduling and resource allocation.

Case Study 52

Case Study Innovation Study Entertainment 52

Totango

NOVEMBER 3, 2022

In order to achieve step-change growth, you need to deliver value to your customers at scale—and across their entire journey with your company. That’s the question that Sumo Logic Chief Customer Officer Dione Hedgpeth and Totango President & COO Jamie Bertasi discussed during their session at the TSIA World: ENVISION conference.

Customer Journeys 62

Customer Journeys Tips Chief Customer Officer Healthcare 62

Customer Bliss

MAY 5, 2016

And often without a roadmap or the competency to diagnose, understand and rebuild starting with customer needs and emotions. The Customer Leadership Executives on the show talk about how they bring together the silos and multiple priorities to create a one-company experience that earns the right to customer-driven growth.

Customer Experience 100

Customer Experience How To Chief Customer Officer Roadmap 100

Circular Edge

APRIL 17, 2019

From COLLABORATE’s move to San Antonio to CE’s expanded Platinum Elite partnership with Quest to the customer successes and digital transformation stories highlighted in the JD Edwards keynote, roadmap and other educational sessions, the week was full of themes of journeys and continuous innovation with E1 9.2. E1 Tools 9.2.3.3

Resources 40

Resources Customer Journeys Roadmap Innovation 40

Circular Edge

APRIL 17, 2019

From COLLABORATE’s move to San Antonio to CE’s expanded Platinum Elite partnership with Quest to the customer successes and digital transformation stories highlighted in the JD Edwards keynote, roadmap and other educational sessions, the week was full of themes of journeys and continuous innovation with E1 9.2. E1 Tools 9.2.3.3

Resources 40

Resources Customer Journeys Roadmap Innovation 40

Gainsight

MARCH 25, 2021

More companies took their business functions to the cloud to limit pandemic disruption. For B2C companies, customer experience centers have seen support calls substantially increase and a need to invest more in CX and Support. As a result, Zoom , Slack , and Splunk have all seen record growth throughout the pandemic.

B2C 52

B2C B2B Roadmap Conference 52

PK

MARCH 15, 2018

The Adobe Summit provides a fantastic opportunity to learn how brands are leveraging different pieces of the Experience Cloud to help enable their businesses, and gives us valuable insight into the future Experience Cloud product roadmap. We find the speakers and sessions to be incredibly valuable.”.

Connections 40

Connections B2B Roadmap Conference 40

Lithium

JUNE 11, 2019

We are excited to announce that we will again be offering three workshops at our CX Live Pre-Conference day on October 3 rd in Austin, Texas. Managing company participation. See how leading brands drive ROI though case studies covering call deflection, enhanced sales, innovation and customer satisfaction. ROI Connection.

Social Media 40

Social Media Case Study ROI Course 40

Lithium

JUNE 11, 2019

We are excited to announce that we will again be offering three workshops at our CX Live Pre-Conference day on October 3 rd in Austin, Texas. Managing company participation. See how leading brands drive ROI though case studies covering call deflection, enhanced sales, innovation and customer satisfaction. ROI Connection.

Social Media 40

Social Media Case Study ROI Course 40

Lithium

JUNE 11, 2019

We are excited to announce that we will again be offering three workshops at our CX Live Pre-Conference day on October 3 rd in Austin, Texas. Managing company participation. See how leading brands drive ROI though case studies covering call deflection, enhanced sales, innovation and customer satisfaction. ROI Connection.

Social Media 40

Social Media Case Study ROI Course 40

NetBase

OCTOBER 29, 2018

Some people were piggy-backing on an appearance at NetBase LIVE LA – and that much more excited for all that was in store: We started the conference with our All-Star Academy – featuring four introductory and four master classes, so NetBase users at every level could kick their analytics up a notch. DAY 2 – Yesterday, Today, and Tomorrow.

Brands 60

Brands Social Media Analytics Conference 60

C Space

APRIL 18, 2019

The insinuation was that leaders’ ignorance of these changes, or their lack of urgency to react, could endanger the survival of their companies. McGrath’s books, including the bestselling, The End of Competitive Advantage, are tomes for anyone looking for gamechanging thinking on business strategy and innovation.

Apparel 40

Apparel Social Media Entertainment Hospitality 40

Chadwick Martin Bailey

OCTOBER 9, 2020

Adrienne Stewart-Gorgon, Co-Owner of Pound Cake Society, shared how her company changed its business model to meet the needs of their community (i.e. We should be optimistic because the opportunities for further progress have been identified, and we’re building a roadmap forward. making face masks).

Roadmap 40

Roadmap Financial Healthcare Consumers 40

West Monroe

JULY 24, 2023

She directly leverages her entrepreneurial spirit and background to innovate and lead. Companies that don’t allow workers to leverage technology are going to fall behind because AI is only growing. Peterson Chief Economist, The Conference Board How have innovators like Amazon changed customer expectations in all industries?

B2C 98

B2C Innovation Healthcare Industry 98

SmartKarrot

JUNE 15, 2021

Role: Vice President of Customer Success Location: Remote, United States Organization: Parsable As a Vice President of Customer Success, you will drive Customer Success strategy and roadmap to ensure measurable success, retention, and expansion across various industry segments. Hit quarterly revenue and strategic goals. Apply here: [link].

Customer Success 10

Customer Success Case Study Financial Roadmap 10

Gainsight

APRIL 7, 2022

Hear how Product can influence revenue-driving CS strategies, how your community can inform your roadmap, and many more valuable insights at the intersection of all three. Product Innovations . Plus, be the first to hear about the newest product innovations coming to Gainsight. Who will be this year’s keynote speakers?

Entertainment 105

Entertainment Conference Innovation Fashion 105

SmartKarrot

JULY 6, 2022

Explore how the various groups collaborate to produce your company’s client experiences and business results. They could be a significant asset for you and your company. Maintaining business with clients has been made viable by video conferencing on an equal footing (led by the company and the customer). contact-form-7].

Chief Customer Officer 10

Chief Customer Officer Self Service Roadmap Customer Success 10

Gainsight

OCTOBER 7, 2019

As a company, Gainsight’s success has been firmly pegged to the success of the customer success movement. It’s been a banner year for CS, and so it’s no surprise it’s been a banner year for our company as well. Companies are investing more in customer success.

Customer Success 13

Customer Success Customer Centricity Healthcare Conference 13

Circular Edge

MAY 15, 2018

In part one of my recap , I wrote about what I learned in the JD Edwards keynote and roadmap session at Collaborate 18 (if you haven’t checked it out, I also included recording links and session presentations ). He also provided considerations for companies moving their JD Edwards to the Cloud : It’s (not) complicated!

Innovation 40

Innovation Apparel Conference Roadmap 40

Circular Edge

MAY 15, 2018

In part one of my recap , I wrote about what I learned in the JD Edwards keynote and roadmap session at Collaborate 18 (if you haven’t checked it out, I also included recording links and session presentations ). He also provided considerations for companies moving their JD Edwards to the Cloud : It’s (not) complicated!

Innovation 40

Innovation Apparel Conference Roadmap 40

SmartKarrot

JANUARY 5, 2021

Lincoln’s valuable Exponential Growth Framework is the culmination of his tactics to bolster the growth strategy for companies around the globe. She has also geared up many product-based SaaS companies as an Investor in recent times. Allison Pickens. Dave Jackson. Jeanne Bliss. Andrew Marks.

Customer Success 21

Customer Success Chief Customer Officer Leadership B2B 21

SurveySensum

JULY 14, 2020

He has been named as one of the world’s ‘Top 150 Business Influencers’ by LinkedIn, and The Financial Times has recognized his company Beyond Philosophy as being one of the best management consultancies for two years in a row. She led CX company-wide for 11 years at Applied Materials. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. If your company is building products that people rely on to boost workplace performance, you can understand the pain from both sides. How Do Companies Train Now? What Is Customer Training?

Training 52

Training Course Consulting Software 52

Centercode

APRIL 9, 2020

The Delta ’20: Virtual Customer Validation Conference saw over 400 Customer Validation professionals from companies like Bose, Roku, Autodesk, TechSmith, and countless others. He also shares insights into our roadmap for 2020. Do you have anything on the roadmap to accommodate that B2B2C experience?

Roadmap 72

Roadmap Conference Engagement Feedback 72

Gainsight

NOVEMBER 15, 2023

That’s where Gainsight Essentials comes in, to help companies just starting out with CS launch their efforts efficiently and scale fast, without limitations. Stokowski walked attendees through our Generative AI roadmap, powered by Horizon AI , the most mature, robust AI engine for CS on the market. Customer Cheat Sheet (Available now!)

Self Service 52

Self Service Customer Success Roadmap B2C 52

West Monroe

DECEMBER 12, 2021

This year’s conference had three days’ worth of working sessions and passionate conversations relating to this fundamental focus for West Monroe and our clients: scaled growth and smart digital engagement. “Figure out how to do more with less” could have been the unofficial slogan of the conference. The result?

Conference 40

Conference Technology Fashion Software 40