Why Customer Experience Success Requires A Great Employee Experience
Experience Investigators by 360Connext
MARCH 5, 2024
Let’s examine how CX influences EX and vice versa, and share proven ways to align your efforts (and drive lasting success!) They become champions of CX, too, by connecting day-to-day work to direct customer outcomes and integrating CX into the entire employee journey. Communicate your CX Mission and values early and often.
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