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Reshaping The Future of Digital Customer Service: 23 Influential Leaders to Watch in 2023

TechSee

They are “the ones to watch” and we recommend you follow them on Linkedin, Twitter, or YouTube or try meeting them at key industry events. Skilled in leading high-performing teams and utilizing customer insights to drive improvements, Agnes works on unique ways to build customer loyalty through community programs and events.

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Reshaping The Future Of Digital Customer Service: 22 Influential Leaders to Watch in 2022

TechSee

By leveraging new technologies such as computer vision , virtual visits and self-service AI-driven solutions, companies have a huge opportunity to turn customers into brand advocates. Magazine, Forbes, U.S. He has over 20 years of customer service, sales and management experience, with a laser focus on contact centers.

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Sobriety, St. Patrick’s Day and Sales in the U.S.

NetBase

And so are smart brands quick to pick up on related, niche trends. Patrick’s Day alone, beer sales rose by 174%, and whiskey sales by 153%. And beyond the surface level word cloud, brands can click through to see what is being said specifically. Wine is not immune to the decline in sales. With a stunning $6.16

Sales 78
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NPS: Achieving Brand Loyalty by Closing the Feedback Loop

Kayako

Sure, sales are great, but nothing beats sales from repeat customers. And I’m still amazed at how too many people and brands neglect this fundamental driver of every great business: feedback. Fortune magazine published an article titled Why Startups Fail, citing post-mortems done on 101 startups. Loyalty takes time.

NPS 151
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Event-led Engagement Platform Airmeet raises $35M USD Series B Funding

CSM Magazine

Event-led Engagement Platform, Airmeet , raises $35M USD Series B from Prosus Ventures, Sistema, Sequoia Capital India, RingCentral Ventures, and others. Event-led engagement platform Airmeet , today announced that it has raised $35M USD in Series B funding. commented Sumit Jain, Senior Partner at Sistema Asia Fund.

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Future-Proofing Your Brand on Black Friday and Beyond

CSM Magazine

Every year, Black Friday presents an opportunity for retailers to look beyond driving sales to acquire high-quality customers who keep coming back. But with the event now an almost month-long affair, knowing how to navigate this peak sales period can be t ricky. . Turning customers into loyal brand advocates .

Brands 52
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Top 13 marketing channels for your business

BirdEye

The right marketing channel: Allows you to reach diverse audiences Is ideal for promoting specific products and services Increases brand visibility Boosts audience engagement Builds online communities with loyal patrons for your brand Every marketing channel has its core demographics; businesses may need more than one to reach their target audience.