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Christmas Advertising that Connects Emotionally and Cuts Through Advertising Clutter

Maru Group

The UK Christmas advertising campaign is well underway, with big-name retailers and grocers, including John Lewis, Amazon and Aldi, all buying for our attention and hard-earned cash. billion on Christmas advertising efforts in 2018. billion on Christmas advertising efforts in 2018. Cutting through the advertising clutter.

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Emerging Advertising Trends for Sporting Events

NetBase

So, how will they attract advertising? There are a good number of advertising trends emerging. Advertising options the NBA & MLB have in store, and what other leagues can learn from their efforts. As sports leagues are restarting, there’s a whole new world to sort out not only logistically, but on the business side.

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How Do You Solve 2020’s Most Common CX Problems? Start Here.

Experience Investigators by 360Connext

According to Forrester’s 2020 Predictions , 1 in 4 customer experience professionals will lose their job this year. Even if that advertising campaign didn’t generate quite as many leads as we wanted, we still invest in marketing strategy the following year. The post How Do You Solve 2020’s Most Common CX Problems?

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The Future of CX: Five Customer Experience Trends for 2020 and Beyond

Experience Investigators by 360Connext

What sort of predictions can we make to better prepare for the future of Customer Experience in 2020 and beyond? But first, let’s talk about what won’t change in the world of CX — not in 2020, nor the foreseeable longer-term future. Don’t expect this to change in 2020 or the future beyond it.

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30 Digital Marketing Trends You Can’t Ignore in 2020

Fox Metrics

Marketing trends in 2020 call for a radical approach with fresh concepts. If you are ready to up your game, then you should check out the most-desired digital marketing trends in 2020. Recent data in 2020 attribute 50 percent of all online searches to voice-activated searches. Programmatic Advertising. Voice Search.

Trends 111
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Brands Abandoning TV for Online Advertising

NetBase

Brands are watching closely, and have begun abandoning TV spots for online advertising. Popeye’s Halts TV Advertising After Online Success. Outside of that though, online offers advertisers immediate access and the ability to view real-time analytics to change things up if something isn’t resonating.

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5 Top Customer Service Articles For the Week of December 21, 2020

ShepHyken

My Comment: Vala Afshar is back with more information on the Salesforce 2020 State of Service report. Airline Customer Service Improved In 2020. Forbes) Airline customer service improved in 2020, rising to its highest level since 1994. Sometimes your best marketing and advertising comes from your customers. Here’s Why.