How Do You Solve 2020’s Most Common CX Problems? Start Here.
Experience Investigators by 360Connext
JANUARY 28, 2020
According to Forrester’s 2020 Predictions , 1 in 4 customer experience professionals will lose their job this year. Even if that advertising campaign didn’t generate quite as many leads as we wanted, we still invest in marketing strategy the following year. Communicate. Then Communicate Again. Then Simplify.
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