Brandwatch CX
MARCH 7, 2023
We come across all sorts of interesting stats about social media sites and users, so we’ve collated the best of them in this bumper facts list. And it comes as a great fact sheet to give context to your social media marketing efforts. billion active social media users On average, people have 5.54
BirdEye
DECEMBER 15, 2022
A well-crafted social media campaign can turn your brand’s content into a powerful marketing tool. This article will show you how to create a social media campaign strategy that actually works for your business. Table of contents What is a social media campaign? How do social media campaigns work?
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NICE inContact
AUGUST 27, 2018
Certainly an interaction channel that customer service executives should keep in mind is social media. Taking into consideration that with coming generations social media usage is likely to grow further. In July 2018, Facebook had 2.2 The social channel as a whole is much more diverse than any other channel.
Brandwatch CX
JANUARY 2, 2019
We come across all sorts of interesting stats about social media sites and users, so we’ve collated the best of them in this bumper facts list. And it comes as a great fact sheet to give context to your social media marketing efforts. Social media statistics. billion active social media users.
NetBase
DECEMBER 31, 2018
Like all years, 2018 offered a number of lessons in how to break new ground using social media. It also reminded us how easily things can go off track when you’re not using social listening to guide your efforts. And you can’t operationalize social intelligence without a robust tool powering your efforts, as McCann knows.
BlueOcean
FEBRUARY 14, 2018
Remember when social media was the young upstart of the customer care channels and voice was still king? Expectations for Social Customer Support Are Maturing. Even though social media doesn’t handle the lion’s share of support interactions, customers still demand a lot from it. Or was it customer service?
NetBase
AUGUST 1, 2019
Our 2019 EMEA Social Media Market Survey Report answers that question, and more. The EMEA economy has experienced an economic leveling in recent years, with industrial production in EMEA on a downward trend since 2018. And how these marketers view analytics is telling. A preview of its findings follow. Customer care.
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