2009 Blog Culture Social Media 
CSM Magazine
MARCH 20, 2023
The author attributes their success to “cultural branding.” This includes working with big data, social media, brand-building, and marketing strategies. The book was originally published in 2003 and re-released in 2009, but it stays relevant today as well. Holt tells how several companies rose to prominence.
Storyminers
APRIL 6, 2020
Even though companies are usually taking a step back in times of crisis (for example, during the global economic recession of 2007-2009), this case is totally different. The media might be more inclined to show what a large corporation has done, but even if you are a start-up, with no marketing strategy or whatsoever, you can still help.
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Horizon CX
NOVEMBER 7, 2019
I would like to believe that we are not, as a culture here in the USA, heading down the path of further degradation of the English language. The Association of Psychological Science’s Perspectives on Psychological Science published an article by Timothy Jay back in 2009 that helps answer that question. November 7, 2019.
Service Untitled
OCTOBER 25, 2010
Service Untitled The blog about customer service and the customer service experience. No longer do customers just call and speak to customer service representatives; customers speak to each other, comment on articles, research common opinions, and blog. Social Customer Service – A completely different animal? Networking.
Comm100
NOVEMBER 27, 2017
That’s what one of two rogue Domino’s employees said giggling back in 2009, on a YouTube video that described their tampering with food products. The incident made Domino’s one of the first companies to take a major hit thanks to social media. Have a social media response team. Apologize proactively.
SurveySparrow
JUNE 29, 2022
Here’s what we’ll cover in this blog: What is participant observation? In most cases, they observe the subjects in public places, like restaurants, cafes, malls, or even through their social media activity. Here, human behaviors and cultures are studied based on their social interactions.
SmartKarrot
FEBRUARY 15, 2022
He is the owner of CTS Service Solutions, a customer experience firm that grew out of his blog ‘Customers That Stick.’ Through his blog, workshops, and keynote presentations, Swinscoe emphasizes the importance of customer-centricity in bridging the gap between help and experience. Adrian Swinscoe. Annette Franz. Chelsea Krost.
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