Part 3: B2B Customer Support Transformation Imperatives
Team Support
JANUARY 26, 2021
“By building a repository of self-support resources in the Customer Hub, we will soon launch a robust Knowledge Base as a one-stop shop for all relevant tools, information, and resources,” says Alain Alejandro, SQA/Support at QC Software. TeamSupport has allowed us to communicate with our customers i n ways we never had before.
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