Alida
NOVEMBER 23, 2021
Nowadays, more and more people are capturing and sharing their everyday lives through a combination of pictures, short videos, and even full-length vlogs (video blogs). The use of video allows a personal view into people’s lives, uncovering moments of intimacy previously reserved for private eyes.
SurveySparrow
APRIL 23, 2024
In this comprehensive guide, we will be diving deep into the art form that is a great video storyboard, from the benefits to how you can create one for your videos. What is storyboard A storyboard is like the blueprint of your video project that helps you plan and organize your shots pre-production or before filming begins.
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PeopleMetrics
OCTOBER 19, 2021
With texting & video chat being more popular than ever, it’s imperative that your customer feedback program keeps up to date on the way your customers want to speak with you. We also provide you with the free downloadable chart used in this session (click on the tablet image below video OR in YouTube description to download).
TechSee
APRIL 22, 2024
In this post, we explore how to remove barriers to adoption, significantly amplifying the effectiveness of your CX strategies. This real-time accessibility ensures that customers can receive assistance they immediately understand through images or video. They say that images (and videos) are worth a thousand words.
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In the contact center industry, first-generation digital channels like email and web chat have seen significant adoption, along with video chat and co-browsing capabilities. Download this guide today to learn how to help your business adapt to this evolving landscape and leverage the power of next-generation digital customer service.
InMoment XI
DECEMBER 19, 2022
But don’t worry, we will walk you through how to be the type of survey builder that takes into account the feedback experience, so that you can understand what actions need to be taken to improve customer experiences and even address your customers future needs!
SurveySparrow
MARCH 19, 2024
If you’re looking for a video marketing guide , you’re not the only one. There are still some brands that haven’t gotten on board with video marketing – despite knowing its value – and the ones who have been are looking to build a more robust commercial video strategy. Google also prioritizes video content.
Speaker: Laura Sikorski, Contact Center Consultant
Tune in on November 5th and learn things such as: Using the phone tree to help your customers, not frustrate them.
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A survey of 1,000 contact center professionals reveals what it takes to improve agent well-being in a customer-centric era. This report is a must-read for contact center leaders preparing to engage agents and improve customer experience in 2019.
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