XI Café Podcast, Episode 6: Demonstrating CX Impact, ROI, and More With The Customer Show’s Mary Anne Ghobrial
InMoment XI
APRIL 18, 2023
As with building plans, your CX program also requires a strategy and multiple people working together collaboratively to execute it. What Are Your Views on Customer Experience as a Centralized Versus Decentralized Function? What Are Your Views on Customer Experience as a Centralized Versus Decentralized Function?
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