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Collage of Great Customer Experience Infographics

Experience Matters

If you like customer experience and visualizations, then you should enjoy this collection of CX infographics that we’ve published over the last year or so. Each of the infographics can be downloaded as a traditional infographic, or in the form of an 18″ x 24″ poster.

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Top 10 Posts on Brand Building Strategies of 2018

C3Centricity

Top 10 Marketing Infographics to Smash 2018 (Inspiration for the Visual World). These are the most shared marketing infographics of 2017. What was new for last year is that many marketing infographics that were shared were actually about content marketing. Yes I know it sounds easy but it really isn’t.

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CX for Smarties, A Beginner’s Guide to Customer Experience

Experience Matters

This graphic from the report “ The ROI of Customer Experience, 2014 ” shows the connection between CX and loyalty. This “ Ultimate CX Infographic ” also provides some of the compelling economics of CX: How Do Organizations Affect CX? How Do You Build A Customer-Centric Culture?

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The 5 Habits of Highly Successful CX Professionals

Confirmit

This clear and concise infographic is based on one of the most comprehensive global surveys of over 700 CX practitioners worldwide and was carried out by Confirmit in partnership with Engage Business Media. Even among Leaders, less than half of our audience feel they can confidently point to Return on Investment (ROI) figures.

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Do Law Firms Need a Chief Experience Officer? Yes! A CXO at Miles & Stockbridge P.C. Explains Why

Customer Bliss

He used his knowledge of marketing in CX as a way to think about how to fix the root of a problem through addressing a company’s culture. Before the CX plan could be developed, he turned to infographics to create this placemat. You manage your culture through behaviors. Client Experience Offers a Competitive Advantage.

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The current state of Customer Experience and how I would like it to be

Customer Guru

We shared these insights in our infographic below: Are these challenges still relevant today? Referring to the CX Network research cited above, it confirms that building a customer-first culture, linking CX initiatives to ROI, and understanding the customer are the top three challenges faced by companies in 2017.

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Power up your digital marketing: The game-changing guide

BirdEye

This enables businesses to optimize their efforts and achieve a better return on investment (ROI) compared to traditional marketing methods. Messaging: B2B messaging highlights factors like cost-effectiveness, ROI, and problem-solving, while B2C messaging focuses on personal benefits like time-saving and lifestyle appeal.