Conference Customers Interaction Roadmap 
NICE inContact
AUGUST 21, 2018
How will we top Interactions 2018? Raising the bar on the customer journey. And, of course, listening to what our customers tell us is most important to them. this is our first opportunity to come to an Interactions event. one of the reasons I’m here is to learn more about the automation and the AI roadmap…”. –
Education Services Group
MAY 23, 2022
Customer Success Analyst. VP of Customer Success. Customer Success Manager. In today’s world, in-person conferences resonate differently than they did pre-pandemic, and TSIA World Interact in Orlando, Florida was no exception. A collaboration piece with Peter Armaly, Nick Mitchell, and Sheik Ayube. Justin Garlock.
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Centercode
OCTOBER 29, 2019
We’re excited to announce the Virtual Customer Validation Conference , happening on April 7 – 9, 2020. This free, online event will focus on best practices and industry-vetted strategies for continuous product testing and ongoing customer engagement. What does a virtual conference mean for you?
Think Customers
JUNE 29, 2022
This year’s Forrester CX conference served as a backdrop for a deeper look at Forrester’s CX Index for 2022 , which revealed that CX quality dropped for nearly 20% of brands, the highest proportion of brands to fall in one year since the survey began. Here are a few highlights: Customer expectations raise the stakes for digital CX.
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If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.
Lumoa
AUGUST 23, 2021
In any case, customer experience used to be the largest way to differentiate your brand among the turbulent sea of competition. New ways of interacting with customers A recent study from CMO found that 84% of companies were using social media for brand building and more than 54% have used it for customer retention.
CX Accelerator
JULY 1, 2020
Without a doubt, Covid-19 will leave an indelible impression on our planet, and it may even cause a paradigm shift for businesses and the way they meet their employees’ and customers’ expectations, especially regarding communication channels. As a consumer, I was forced to change the way I interact with businesses. Business Continuity.
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