60 Customer Care RFP Questions for the Contact Center of Today
BlueOcean
JANUARY 20, 2023
For more than two years, everyone worked to settle into new patterns of working and communicating, and we’re finally seeing a return to “normal.” If you’re faced with the decision to find a new customer care outsourcer in the post-pandemic era, now’s the time to dive in. What is your average tenure of salaried staff?
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